Red Falcon vs. Exact Globe+

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Incentivized

For a smaller company I can see this being a realistic solution. The cost is relatively low, complexity and install isn't too painful, and it's not difficult to use for the most part. As a large enterprise ERP system I believe this is a bit too simple. It is a cheaper alternative but would be hard to use if we were much larger.

Incentivized

• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

Incentivized

• Inventory, Item Data, Purchase, Order, General Ledger, Number & Document Settings are seamlessly setup in Exact Global
• Core processes of Purchase Management (PO process), Inventory Management (Inventory Costing, Sales Process, Interbranch Transfers, Stock Count), Sales Order Management (Creating, Maintaining, Printing, Fulfilling Sales Orders) are managed at a click of a button in Exact Global
• EWS Growers (customer), supplier and items data are managed seamlessly in Exact Global for various financial processes setup

Incentivized

• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

Incentivized

• The necessity to buy individual modules to fit specific needs is a bit of a pain, it feels like you're being nickle and dimed.
• Revision control on bills of material and parts is not intuitive or easy. We have not purchased the engineering change module, but it appears it may be needed to really implement this.
• It's difficult to transfer engineering models from popular solid modeling software, requiring a third party solution to really make the transfer work as designed.

Incentivized

Very easy to maneuver throughout the system and the order processing is an easy step by step process

Incentivized

Exact Global is a strategic tool for financial core processes operations at EWS. It is integrated with ERP to seamlessly deliver key processes like O2C, P2P etc. and very well liked by users for its ease of use and flexibility of data moving across different systems. Exact Global is a part of EWS’s enterprise architecture and roadmap aligned to PACE strategy for achieving business objectives

Incentivized

Support is great at taking care of our questions and issues.

Incentivized

Receive Great support from Exact Global team. Timely response and resolution by the vendor and never breach on SLAs - it’s a support team’s dream to support Exact Global.

Incentivized

The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

Incentivized

We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

Incentivized

Exact Global served EWS’s purpose of streamlining global core financial processes per industry best practices in one e2e solution better than other products evaluated on multiple parameters - cost, ease of setup, flexibility and suiting the use cases better. Exact Global has integrated well with our ERP for a seamless delivery of core financial processes

Incentivized

• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Incentivized

• Monitoring of production cost.
• Registration and documentation of engineering changes.

Incentivized