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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score7.7 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    SYSPRO

    Score8.1 out of 10
    N/ASYSPRO is a highly scalable, industry-built Enterprise Resource Planning (ERP) software solution that can be deployed in the cloud, on-premise, or accessed via any mobile device. SYSPRO is designed to simplify business complexity for manufacturers and distributors by providing actionable insight that supports effective decision-making, strong cost control, streamlined processes and improved productivity.N/A
    Pricing
    Ridder iQSYSPRO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQSYSPRO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Ridder iQSYSPRO
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    SYSPRO
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Ridder iQSYSPRO
    Customization
    Comparison of Customization features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.0
    17 Ratings
    23% below category average
    SYSPRO
    9.9
    6 Ratings
    26% above category average
    API for custom integration6.116 Ratings9.95 Ratings
    Plug-ins5.814 Ratings9.96 Ratings
    Security
    Comparison of Security features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    7.9
    19 Ratings
    4% below category average
    SYSPRO
    10.0
    7 Ratings
    20% above category average
    Single sign-on capability7.716 Ratings00 Ratings
    Role-based user permissions8.018 Ratings10.07 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    7.2
    18 Ratings
    0% below category average
    SYSPRO
    9.1
    7 Ratings
    23% above category average
    Dashboards7.016 Ratings9.07 Ratings
    Standard reports6.317 Ratings8.67 Ratings
    Custom reports8.417 Ratings9.77 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.4
    17 Ratings
    19% below category average
    SYSPRO
    8.6
    6 Ratings
    11% above category average
    Accounts payable6.717 Ratings8.36 Ratings
    Accounts receivable6.817 Ratings8.96 Ratings
    Global Financial Support5.912 Ratings00 Ratings
    Primary and Secondary Ledgers6.311 Ratings00 Ratings
    Journals and Reconciliations6.613 Ratings00 Ratings
    Configurable Accounting6.413 Ratings00 Ratings
    Standardized Processes6.213 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.2
    15 Ratings
    24% below category average
    SYSPRO
    9.2
    7 Ratings
    15% above category average
    Inventory tracking6.315 Ratings9.87 Ratings
    Automatic reordering7.013 Ratings8.04 Ratings
    Location management5.312 Ratings9.46 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    7.6
    19 Ratings
    3% below category average
    SYSPRO
    8.2
    6 Ratings
    4% above category average
    Pricing7.819 Ratings9.26 Ratings
    Order entry7.718 Ratings7.06 Ratings
    Cost of goods sold7.319 Ratings7.16 Ratings
    Order Orchestration7.517 Ratings00 Ratings
    Credit card processing00 Ratings9.43 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    5.7
    15 Ratings
    27% below category average
    SYSPRO
    -
    Ratings
    Billing Management7.415 Ratings00 Ratings
    Cash and Asset Management6.013 Ratings00 Ratings
    Travel & Expense Management4.98 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings00 Ratings
    Period Close5.714 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    5.4
    13 Ratings
    23% below category average
    SYSPRO
    -
    Ratings
    Project Planning and Scheduling5.013 Ratings00 Ratings
    Task Insight for Project Managers6.012 Ratings00 Ratings
    Definable Resource Pools5.312 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    5.2
    16 Ratings
    29% below category average
    SYSPRO
    -
    Ratings
    Bids Analyzed and Compared4.810 Ratings00 Ratings
    Contract Authoring5.18 Ratings00 Ratings
    Contract Repository4.17 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings00 Ratings
    Supplier Management5.916 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    4.8
    7 Ratings
    30% below category average
    SYSPRO
    -
    Ratings
    Risk Repository4.55 Ratings00 Ratings
    Control Management5.35 Ratings00 Ratings
    Control Efficiency Assessments4.74 Ratings00 Ratings
    Issue Detection4.87 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.3
    13 Ratings
    6% below category average
    SYSPRO
    -
    Ratings
    Transportation Execution Management6.412 Ratings00 Ratings
    Trade and Customs Management6.212 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    7.5
    18 Ratings
    1% above category average
    SYSPRO
    -
    Ratings
    Production Process Design7.915 Ratings00 Ratings
    Production Management7.316 Ratings00 Ratings
    Configuration Management7.716 Ratings00 Ratings
    Work Execution7.416 Ratings00 Ratings
    Manufacturing Costs7.216 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.2
    15 Ratings
    14% below category average
    SYSPRO
    -
    Ratings
    Forecasting6.212 Ratings00 Ratings
    Inventory Planning6.515 Ratings00 Ratings
    Performance Monitoring5.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and SYSPRO
    Feature
    Ridder iQ
    6.2
    11 Ratings
    14% below category average
    SYSPRO
    -
    Ratings
    Proposal Management5.910 Ratings00 Ratings
    Product Master Data Management6.611 Ratings00 Ratings
    Best Alternatives
    Ridder iQSYSPRO
    Small Businesses
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQSYSPRO
    Likelihood to Recommend
    7.7
    (23 ratings)
    8.8
    (7 ratings)
    Likelihood to Renew
    6.4
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ridder iQSYSPRO
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    SYSPRO
    Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    SYSPRO
    • If you are a small or medium business, SYSPRO is a great fit due to its flexible design. If you perform warehousing and inventory management Syspro performs these functions very well.
    • SYSPRO has been around since 1978 and it shows in its development and support. I have been through several re-sellers for our support function, however we have now moved to SYSPRO corporate for our technical support and development/customizations. SYSPRO corporate supports their customers VERY well.
    • The SYSPRO interface is highly customizable and nicely laid out. Even with the basic implementation, you can still get off the ground and run without performing too many modifications.
    • SYSPRO forms and reporting templates are easy to customize/modify.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    SYSPRO
    • We have been using 6.0 and the security is not so good.
    • The program is a bit difficult to learn for rollout
    • The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    SYSPRO
    No answers on this topic
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    SYSPRO
    I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
    Incentivized
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    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
    Read full review
    SYSPRO
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    SYSPRO
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    SYSPRO
    We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    SYSPRO
    • Significant returns regarding our ability to quickly process orders - both direct entry, EDI and web orders.
    • Significant returns through giving us the ability to serve configurable products to our customers - We used the product configurator to accomplish this.
    • Simplifies the shipping process and makes it easy for us to process shipments.
    • Significant returns in terms of automation and cutting down on expense.
    Incentivized
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

    SYSPRO Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot