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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score7.7 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    SAP Business ByDesign

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
    Pricing
    Ridder iQSAP Business ByDesign
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQSAP Business ByDesign
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsSAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
    More Pricing Information
    Community Pulse
    Ridder iQSAP Business ByDesign
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Ridder iQSAP Business ByDesign
    Customization
    Comparison of Customization features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.0
    17 Ratings
    23% below category average
    SAP Business ByDesign
    9.2
    5 Ratings
    19% above category average
    API for custom integration6.116 Ratings9.24 Ratings
    Plug-ins5.814 Ratings9.25 Ratings
    Security
    Comparison of Security features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    7.9
    19 Ratings
    4% below category average
    SAP Business ByDesign
    9.3
    5 Ratings
    13% above category average
    Single sign-on capability7.716 Ratings9.04 Ratings
    Role-based user permissions8.118 Ratings9.65 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    7.2
    18 Ratings
    0% below category average
    SAP Business ByDesign
    9.2
    5 Ratings
    24% above category average
    Dashboards7.016 Ratings8.85 Ratings
    Standard reports6.317 Ratings9.25 Ratings
    Custom reports8.417 Ratings9.65 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.4
    17 Ratings
    19% below category average
    SAP Business ByDesign
    8.7
    5 Ratings
    12% above category average
    Accounts payable6.717 Ratings9.24 Ratings
    Accounts receivable6.817 Ratings9.24 Ratings
    Global Financial Support5.912 Ratings9.22 Ratings
    Primary and Secondary Ledgers6.311 Ratings9.22 Ratings
    Journals and Reconciliations6.613 Ratings8.82 Ratings
    Configurable Accounting6.413 Ratings9.22 Ratings
    Standardized Processes6.213 Ratings8.01 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.2
    15 Ratings
    24% below category average
    SAP Business ByDesign
    9.1
    4 Ratings
    14% above category average
    Inventory tracking6.315 Ratings9.24 Ratings
    Automatic reordering7.013 Ratings10.03 Ratings
    Location management5.312 Ratings8.03 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    7.6
    19 Ratings
    3% below category average
    SAP Business ByDesign
    8.5
    4 Ratings
    8% above category average
    Pricing7.819 Ratings9.24 Ratings
    Order entry7.718 Ratings9.24 Ratings
    Cost of goods sold7.319 Ratings9.24 Ratings
    Order Orchestration7.617 Ratings9.22 Ratings
    Credit card processing00 Ratings4.51 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    5.7
    15 Ratings
    27% below category average
    SAP Business ByDesign
    9.2
    3 Ratings
    21% above category average
    Billing Management7.415 Ratings8.83 Ratings
    Cash and Asset Management6.013 Ratings9.22 Ratings
    Travel & Expense Management4.88 Ratings10.02 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings10.01 Ratings
    Period Close5.614 Ratings9.22 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    5.4
    13 Ratings
    23% below category average
    SAP Business ByDesign
    8.3
    3 Ratings
    20% above category average
    Project Planning and Scheduling5.013 Ratings9.23 Ratings
    Task Insight for Project Managers6.012 Ratings8.02 Ratings
    Definable Resource Pools5.312 Ratings00 Ratings
    Project Mobile Functionality00 Ratings8.02 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    5.2
    16 Ratings
    29% below category average
    SAP Business ByDesign
    8.0
    1 Ratings
    14% above category average
    Bids Analyzed and Compared4.910 Ratings8.01 Ratings
    Contract Authoring5.18 Ratings00 Ratings
    Contract Repository4.17 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings8.01 Ratings
    Supplier Management5.916 Ratings8.01 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    4.8
    7 Ratings
    30% below category average
    SAP Business ByDesign
    -
    Ratings
    Risk Repository4.55 Ratings00 Ratings
    Control Management5.35 Ratings00 Ratings
    Control Efficiency Assessments4.84 Ratings00 Ratings
    Issue Detection4.87 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.3
    13 Ratings
    6% below category average
    SAP Business ByDesign
    9.2
    3 Ratings
    32% above category average
    Transportation Execution Management6.412 Ratings00 Ratings
    Trade and Customs Management6.212 Ratings00 Ratings
    Warehouse Workforce Management00 Ratings9.22 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    7.5
    18 Ratings
    1% above category average
    SAP Business ByDesign
    9.0
    3 Ratings
    19% above category average
    Production Process Design7.915 Ratings9.23 Ratings
    Production Management7.316 Ratings9.23 Ratings
    Configuration Management7.716 Ratings8.02 Ratings
    Work Execution7.416 Ratings8.02 Ratings
    Manufacturing Costs7.216 Ratings9.23 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.2
    15 Ratings
    14% below category average
    SAP Business ByDesign
    8.6
    3 Ratings
    19% above category average
    Forecasting6.212 Ratings9.23 Ratings
    Inventory Planning6.515 Ratings9.23 Ratings
    Performance Monitoring5.914 Ratings8.02 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    6.2
    11 Ratings
    14% below category average
    SAP Business ByDesign
    -
    Ratings
    Proposal Management5.810 Ratings00 Ratings
    Product Master Data Management6.511 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    -
    Ratings
    SAP Business ByDesign
    8.4
    2 Ratings
    16% above category average
    Benefit plan administration00 Ratings4.51 Ratings
    Direct deposit files00 Ratings9.11 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    -
    Ratings
    SAP Business ByDesign
    9.2
    2 Ratings
    19% above category average
    Budgeting and Forecasting00 Ratings10.01 Ratings
    Project Costing00 Ratings9.22 Ratings
    Cost Capture00 Ratings9.22 Ratings
    Capital Project Management00 Ratings9.22 Ratings
    Customer Contract Compliance00 Ratings8.01 Ratings
    Project Revenue Recognition00 Ratings9.22 Ratings
    Grants Management
    Comparison of Grants Management features of Ridder iQ and SAP Business ByDesign
    Feature
    Ridder iQ
    -
    Ratings
    SAP Business ByDesign
    10.0
    1 Ratings
    29% above category average
    Award Lifecycle Management00 Ratings10.01 Ratings
    Best Alternatives
    Ridder iQSAP Business ByDesign
    Small Businesses
    Zoho One
    Score8.9 out of 10
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    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
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    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQSAP Business ByDesign
    Likelihood to Recommend
    7.8
    (23 ratings)
    9.6
    (7 ratings)
    Likelihood to Renew
    6.4
    (2 ratings)
    9.0
    (3 ratings)
    Usability
    7.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Ridder iQSAP Business ByDesign
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    SAP
    Do you plan on going public at some point? If so, this may not be the best solution for you
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    SAP
    • I like the ease of use and the implementation methodology.
    • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
    • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
    Read full review
    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    SAP
    • Time off request could be better. Right now, there is no option for sick time
    • It crashes often
    • Customization could be better
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    SAP
    SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    SAP
    Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
    Read full review
    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
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    SAP
    The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
    Read full review
    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    SAP
    I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
    Read full review
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    SAP
    ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    SAP
    • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
    • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
    • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

    SAP Business ByDesign Screenshots

    Screenshot of the embedded analytics of SAP Business ByDesign, which makes it possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleProduct screenshotScreenshot of some of the reports available with SAP Business ByDesign, that enable customers to create additional reports or KPIsScreenshot of the document flow, present in each business document in ByDesign, which shows a graphic of the predecessor and successor business documents as well as any associated accounting documents.Screenshot of SAP Business ByDesign's included Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of the Financial Closing business scenario, used to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.