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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score7.8 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    Ridder iQMicrosoft Dynamics 365 Business Central
    Editions & Modules
    No answers on this topic
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Ridder iQMicrosoft Dynamics 365 Business Central
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Ridder iQMicrosoft Dynamics 365 Business Central
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    Ridder iQMicrosoft Dynamics 365 Business Central
    Customization
    Comparison of Customization features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.0
    17 Ratings
    23% below category average
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    API for custom integration6.116 Ratings5.817 Ratings
    Plug-ins5.814 Ratings5.815 Ratings
    Security
    Comparison of Security features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    7.9
    19 Ratings
    4% below category average
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    Single sign-on capability7.716 Ratings7.418 Ratings
    Role-based user permissions8.118 Ratings10.021 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    7.2
    18 Ratings
    0% below category average
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    Dashboards7.016 Ratings4.919 Ratings
    Standard reports6.317 Ratings5.823 Ratings
    Custom reports8.417 Ratings4.922 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.4
    17 Ratings
    19% below category average
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    Accounts payable6.717 Ratings7.422 Ratings
    Accounts receivable6.817 Ratings6.921 Ratings
    Global Financial Support5.912 Ratings5.310 Ratings
    Primary and Secondary Ledgers6.211 Ratings5.89 Ratings
    Journals and Reconciliations6.613 Ratings6.312 Ratings
    Configurable Accounting6.413 Ratings5.812 Ratings
    Standardized Processes6.213 Ratings5.813 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.2
    15 Ratings
    24% below category average
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    Inventory tracking6.315 Ratings5.818 Ratings
    Automatic reordering7.013 Ratings5.811 Ratings
    Location management5.312 Ratings2.014 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    7.6
    19 Ratings
    3% below category average
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    Pricing7.819 Ratings2.018 Ratings
    Order entry7.718 Ratings5.818 Ratings
    Cost of goods sold7.319 Ratings2.016 Ratings
    Order Orchestration7.617 Ratings6.37 Ratings
    Credit card processing00 Ratings2.012 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    5.7
    15 Ratings
    27% below category average
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    1% below category average
    Billing Management7.415 Ratings6.311 Ratings
    Cash and Asset Management6.013 Ratings6.312 Ratings
    Travel & Expense Management4.88 Ratings5.88 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings5.89 Ratings
    Period Close5.614 Ratings5.312 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    5.4
    13 Ratings
    24% below category average
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    10% below category average
    Project Planning and Scheduling5.013 Ratings2.04 Ratings
    Task Insight for Project Managers6.012 Ratings2.04 Ratings
    Definable Resource Pools5.312 Ratings2.04 Ratings
    Project Mobile Functionality00 Ratings2.04 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    5.2
    16 Ratings
    29% below category average
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    1% below category average
    Bids Analyzed and Compared4.910 Ratings2.04 Ratings
    Contract Authoring5.18 Ratings2.04 Ratings
    Contract Repository4.17 Ratings2.04 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings5.87 Ratings
    Supplier Management5.916 Ratings5.85 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    4.8
    7 Ratings
    30% below category average
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    Risk Repository4.55 Ratings5.34 Ratings
    Control Management5.35 Ratings4.95 Ratings
    Control Efficiency Assessments4.84 Ratings5.84 Ratings
    Issue Detection4.87 Ratings5.35 Ratings
    Remediation and Certification00 Ratings5.34 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.3
    13 Ratings
    6% below category average
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    Transportation Execution Management6.412 Ratings2.03 Ratings
    Trade and Customs Management6.212 Ratings2.03 Ratings
    Transportation Planning and Optimization00 Ratings2.03 Ratings
    Fulfillment Management00 Ratings1.04 Ratings
    Warehouse Workforce Management00 Ratings2.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    7.5
    18 Ratings
    1% above category average
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    Production Process Design7.915 Ratings2.03 Ratings
    Production Management7.316 Ratings2.04 Ratings
    Configuration Management7.816 Ratings2.03 Ratings
    Work Execution7.516 Ratings2.03 Ratings
    Manufacturing Costs7.216 Ratings2.04 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.2
    15 Ratings
    14% below category average
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    Forecasting6.212 Ratings1.06 Ratings
    Inventory Planning6.515 Ratings2.06 Ratings
    Performance Monitoring5.914 Ratings2.06 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    6.2
    11 Ratings
    14% below category average
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    Proposal Management5.810 Ratings2.02 Ratings
    Product Master Data Management6.511 Ratings2.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    Pay calculation00 Ratings2.07 Ratings
    Benefit plan administration00 Ratings2.05 Ratings
    Direct deposit files00 Ratings2.06 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Grants Management
    Comparison of Grants Management features of Ridder iQ and Microsoft Dynamics 365 Business Central
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    Award Lifecycle Management00 Ratings10.03 Ratings
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    Ridder iQMicrosoft Dynamics 365 Business Central
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    User Ratings
    Ridder iQMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    7.8
    (23 ratings)
    6.3
    (23 ratings)
    Likelihood to Renew
    6.4
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (7 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ridder iQMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
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    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
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    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.