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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Echobox Social

    Score9.7 out of 10
    N/AEchobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A

    X Pro

    Score8 out of 10
    N/AReplacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
    Pricing
    Echobox SocialX Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Echobox SocialX Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Echobox SocialX Pro
    Considered Both Products
    Echobox
    Chose Echobox Social
    Echobox can all be done on one webpage as opposed to needing multiple different tabs open, and also has a seemingly unlimited amount of users that can have an account, which is great for security as not everyone needs access to our actual social profiles. It's a lot more …
    Incentivized
    Chose Echobox Social
    Echobox works for Facebook and Twitter at the same level, while TweetDeck is only optimized for Twitter.
    Incentivized
    Chose Echobox Social
    Echobox centralizes all the work and has an interesting IA that learns about our readers.
    Incentivized
    Chose Echobox Social
    We still use TweetDeck because it is free and it allows us to view and control more than one profile (e.g. personal and Church Times). We can use it to create groups of Tweeters (like bishops) so that their Tweets are all in one separate feed for reference. We can see, respond …
    Incentivized
    Chose Echobox Social
    There are very few platforms that use Artificial Intelligence to optimize the social media strategy of a news or enterprise site. Other platforms do it for a specific social media but Echobox unites the main ones altogether.
    Incentivized
    Chose Echobox Social
    Echobox's AI provides a more well-rounded ability to share across multiple accounts, with more features like AB headline testing and optimal sharing times, while simultaneously allowing journalists to take advantage of automatic posting. We have also previously used a similar …
    Incentivized
    X Corp (formerly Twitter)
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    73 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    61 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    53 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    62 Answers
    No answers on this topic
    Best Alternatives
    Echobox SocialX Pro
    Small Businesses
    X Pro
    Score8 out of 10
    Echobox Social
    Score9.7 out of 10
    Medium-sized Companies
    X Pro
    Score8 out of 10
    Echobox Social
    Score9.7 out of 10
    Enterprises
    X Pro
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Echobox SocialX Pro
    Likelihood to Recommend
    9.7
    (74 ratings)
    8.0
    (33 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    7.1
    (16 ratings)
    Usability
    8.3
    (12 ratings)
    8.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (20 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Echobox SocialX Pro
    Likelihood to Recommend
    Echobox
    Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
    Incentivized
    Read full review
    X Corp (formerly Twitter)
    TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
    Read full review
    Pros
    Echobox
    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Incentivized
    Read full review
    X Corp (formerly Twitter)
    • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
    • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
    Incentivized
    Read full review
    Cons
    Echobox
    • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
    • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
    Read full review
    X Corp (formerly Twitter)
    • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
    • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
    • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
    Incentivized
    Read full review
    Likelihood to Renew
    Echobox
    Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
    Read full review
    X Corp (formerly Twitter)
    As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
    Read full review
    Usability
    Echobox
    Echobox Social's user interface is straightforward to navigate and even members of our team who are not necessarily social media specialists can step in when needed. The schedule queue is very easy to understand, meaning different team members can see what content is scheduled to be posted. When trying to edit the automation settings, each feature is well explained if you hover over the question mark button.
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    X Corp (formerly Twitter)
    It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
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    Reliability and Availability
    Echobox
    No answers on this topic
    X Corp (formerly Twitter)
    TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
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    Performance
    Echobox
    No answers on this topic
    X Corp (formerly Twitter)
    Besides posting multiple times when stuck in a loop not other real issues.
    Read full review
    Support Rating
    Echobox
    When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
    Incentivized
    Read full review
    X Corp (formerly Twitter)
    I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
    Incentivized
    Read full review
    Implementation Rating
    Echobox
    You just have to keep in mind that it can take a day or two to have the set up of an account all done.
    Read full review
    X Corp (formerly Twitter)
    Easy download and launch of application.
    Read full review
    Alternatives Considered
    Echobox
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
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    X Corp (formerly Twitter)
    Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
    Incentivized
    Read full review
    Return on Investment
    Echobox
    • Higher click-through rates on articles shared to social.
    • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
    • Automation has led to more time for other tasks.
    • Digital subscriptions have increased steadily since implementing Echobox.
    Read full review
    X Corp (formerly Twitter)
    • Positive: User-friendly and therefore easy to teach new members.
    • Positive: Easy team management (when there are multiple users/managers for one channel).
    • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
    Incentivized
    Read full review
    ScreenShots