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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Echobox Social

    Score9.7 out of 10
    N/AEchobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A

    eClincher

    Score7.9 out of 10
    N/AeClincher aims to be the most powerful, complete and intuitive social media management software. According to the vendor, the product is designed to help users, businesses, and agencies manage social media presence with one platform, and offers the following capabilities: advanced publishing publishing automation (queues, RSS feeds, recycle evergreen content) engagement with unified social inbox & live social feeds monitoring content…

    $149

    per month

    Pricing
    Echobox SocialeClincher
    Editions & Modules
    No answers on this topic
    Standard
    $149
    per month
    Professional
    $349
    per month
    Enterprise
    Contact Vendor
    Offerings
    Pricing Offerings
    Echobox SocialeClincher
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Echobox SocialeClincher
    Considered Both Products
    Echobox
    No answer on this topic
    Eclincher
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    53 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    62 Answers
    No answers on this topic
    Features
    Echobox SocialeClincher
    Listening/monitoring
    Comparison of Listening/monitoring features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    7.0
    5 Ratings
    10% below category average
    Boolean keyword searches00 Ratings7.04 Ratings
    Filtering out noise/spam00 Ratings7.04 Ratings
    Broad channel coverage00 Ratings7.05 Ratings
    Publishing
    Comparison of Publishing features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    6.0
    6 Ratings
    29% below category average
    Content planning and scheduling00 Ratings8.06 Ratings
    Audience targeting00 Ratings1.03 Ratings
    Content optimization00 Ratings9.04 Ratings
    Workflow management00 Ratings6.06 Ratings
    Engagement
    Comparison of Engagement features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    6.3
    5 Ratings
    23% below category average
    Automated routing and prioritization00 Ratings7.05 Ratings
    Customer interaction histories00 Ratings4.83 Ratings
    Bulk actions00 Ratings7.05 Ratings
    Marketing
    Comparison of Marketing features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    1.0
    3 Ratings
    154% below category average
    Lead generation00 Ratings1.01 Ratings
    Content marketing00 Ratings1.13 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    6.8
    6 Ratings
    21% below category average
    Twitter00 Ratings7.05 Ratings
    Facebook00 Ratings8.06 Ratings
    LinkedIn00 Ratings6.05 Ratings
    Google+00 Ratings9.93 Ratings
    Instagram00 Ratings8.05 Ratings
    Pinterest00 Ratings8.03 Ratings
    YouTube00 Ratings1.03 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    4.0
    6 Ratings
    66% below category average
    Campaign success analytics00 Ratings4.05 Ratings
    Real-time tracking00 Ratings4.06 Ratings
    Account management
    Comparison of Account management features of Echobox Social and eClincher
    Feature
    Echobox Social
    -
    Ratings
    eClincher
    4.5
    6 Ratings
    56% below category average
    Role-based user permissions & privileges00 Ratings8.06 Ratings
    Mobile access00 Ratings1.16 Ratings
    Best Alternatives
    Echobox SocialeClincher
    Small Businesses
    X Pro
    Score8 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    X Pro
    Score8 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    X Pro
    Score8 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Echobox SocialeClincher
    Likelihood to Recommend
    9.7
    (74 ratings)
    1.0
    (6 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.3
    (12 ratings)
    1.0
    (2 ratings)
    Support Rating
    9.8
    (20 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Echobox SocialeClincher
    Likelihood to Recommend
    Echobox
    Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
    Incentivized
    Read full review
    Eclincher
    Best suited for a marketer that cares about reports, needs a social media management platform and doesn't want to pay more for a more aesthetically pleasing version of a platform with the same or less functionality, such as Hootsuite or Sprout Social. For a social media marketer that wants to automate some of their postings, the queues feature is great for this functionality. Not best suited for beginners to social media, as their platform is best utilized with someone familiar with the industry that knows what they are doing. Their chat support team is very good though, but this type of individual might find themselves spending a lot of time on the platform.
    Incentivized
    Read full review
    Pros
    Echobox
    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Incentivized
    Read full review
    Eclincher
    • eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
    • Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
    • Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.
    Incentivized
    Read full review
    Cons
    Echobox
    • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
    • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
    Read full review
    Eclincher
    • It's not very visually appealing, but this is not a dealbreaker.
    • The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
    • The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.
    Incentivized
    Read full review
    Likelihood to Renew
    Echobox
    Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
    Read full review
    Eclincher
    Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.
    Incentivized
    Read full review
    Usability
    Echobox
    Echobox Social's user interface is straightforward to navigate and even members of our team who are not necessarily social media specialists can step in when needed. The schedule queue is very easy to understand, meaning different team members can see what content is scheduled to be posted. When trying to edit the automation settings, each feature is well explained if you hover over the question mark button.
    Read full review
    Eclincher
    Its usability was good until they changed their plans and stopped their LTD program for its early adopters who helped raise the tool by giving it positive reviews. I don't think eClincher is ethical in any sense based on the recent actions.
    Read full review
    Support Rating
    Echobox
    When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
    Incentivized
    Read full review
    Eclincher
    [In my experience,] due to the fact that they did a bait and switch on their plans and blamed AppSumo for the lifetime program ending is simply wrong. [I believe that] it's unethical to get support and reviews from their early adopters then take the plan away later.
    Read full review
    Implementation Rating
    Echobox
    You just have to keep in mind that it can take a day or two to have the set up of an account all done.
    Read full review
    Eclincher
    Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.
    Incentivized
    Read full review
    Alternatives Considered
    Echobox
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
    Read full review
    Eclincher
    There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
    Incentivized
    Read full review
    Return on Investment
    Echobox
    • Higher click-through rates on articles shared to social.
    • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
    • Automation has led to more time for other tasks.
    • Digital subscriptions have increased steadily since implementing Echobox.
    Read full review
    Eclincher
    • Makes it much easier to manage our social publishing
    • Makes it much easier to manage our social engagement
    • Makes it much easier to manage our social reporting
    Incentivized
    Read full review
    ScreenShots

    eClincher Screenshots

    Screenshot of eClincher Publishing/Draft workspaceScreenshot of eClincher Inbox/Assignment/Tags workspaceScreenshot of eClincher Analytics workspaceScreenshot of eClincher Reporting workspaceScreenshot of eClincher Content Curation workspace