EasyRetro vs. Mattermost

There's just so much versatility with Easyretro that I can't think of where it couldn't be used. If you wanted to make a collage, I guess this board would be too structured for that but for most conversations in a business that require organization, this is the best tool for the job. Where EasyRetro really shines is allowing the feedback to be anonymous (Others do as well but most of them require some kind of registration).

Incentivized

Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to

Incentivized

• Easy Access
• Easy Setup
• Easy to Organize

Incentivized

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• None. Simplicity is their strong point and they do action the suggestions from the community that garners the most votes.

Incentivized

• Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app.
• I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off.

Incentivized

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

Anyone who has has navigated to the board knows how easy it is to use. The design is simple and the options are intuitive. People of any age can get on and understand how to use the features on this board. The simplicity drives engagement and more feedback is collected as a result.

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

EasyRetro beats out the competition by a landslide. The beginning tutorial is much shorter, easy for anyone to join, and very intuitive to continue use.

Incentivized

Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.

Incentivized

• Cuts down on setup time by more than 20 minutes.
• Increased participation from 2 people to all 10 people.
• 1 second snippet for historical records.

Incentivized

• The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
• When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
• We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.

Incentivized