EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.
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Lighthouse 360
Score 7.7 out of 10
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Lighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.
New hires will generally have working knowledge or experience using EagleSoft, so they will be able to devote a lot more of their time and effort towards the meaningful tasks they have been hired to do rather than spending their time clicking through menu after menu. Also much more affordable compared to competing software sold by other companies as big as Patterson.
For a smaller practice that does not need a lot of customization it might be great, but for a bigger company that is focused on branding and adding extra bells and whistles, it is limited.
The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
Eaglesoft works as well as Dentrix but is much better than one of the proprietary dental software programs. It's easy to work around when accessing different aspects of a patient's chart. The patient's record has numerous components, ranging from charting, images, and periodontal documents to treatment planning to name a few. I use it in a Windows environment, so it is great to have the same button functionality.
When I did use Solutionreach - they did not have as many functions as Lighthouse 360 like immediately sending out a text when we had a hygiene opening within 48 hours. And their templets were very limited to what we could change.
