Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
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Sumo Logic
Score 9.4 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Log Aggregation and uploading. The architecture for Sumo Logic makes a great deal of sense and works very well.
Automated analysis. It still impresses me how well a newly uploaded log can be broken into intelligent parts, then searched and sorted using their tools.
Dashboards. It might not be what YOU will need as an IT admin, but you can give access to these dashboards easily to business users who love that kind of stuff. Most other types of (monitoring / alerting) tools, for no apparent reason, lack this feature.
Reporting, monitoring, and graphing. Given, you need to have useful log generation for an application or service as a prerequisite for sumo logic to be able to gain use, once it has it is an amazingly powerful tool.
Dynatrace does not monitor easily on a C-based application.
The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
We had used Splunk previously. Sumo Logic defeats them when it comes to cost, including the costs that would normally come with supporting/managing/patching/upgrading your own infrastructure and storage. Those were wins, but especially the real-time CDN integrations due to Sumo Logic's collaborations with other vendors. We had spoken to Logentries and discovered that many of the cons we found with Sumo Logic seemed to have been resolved in their product. Their pitfall was that, at the time, Logentries did not have the ability to get real-time log ingestion from our CDN. They said they had a solution, which was scripted, but we had not evaluated/tested. Logentries also did not have a User / RBAC REST API, and are nowhere near the level of compliance that Sumo Logic had (https://www.sumologic.com/press/2015-02-19/sumo-logic-successfully-completes-pci-data-security-stand...). In the end, I believe Logentries and Sumo Logic would be two good vendors to get involved in a bake-off
