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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8 out of 10
    N/ADynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

    $0

    per synthetic request

    SolarWinds Pingdom

    Score9.8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    DynatraceSolarWinds Pingdom
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DynatraceSolarWinds Pingdom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DynatraceSolarWinds Pingdom
    Considered Both Products
    Dynatrace LLC
    Chose Dynatrace
    Dynatrace is much more expensive than pingdom, but it does a better job of doing synthetic monitors and the credential store is much better. When it comes to availability it does a better job of creating of synthetic monitors and it can create a credential store which is a big …
    Incentivized
    Chose Dynatrace
    Dynatrace set-up, ease-of-use, and cloud capabilities are far greater than those of AppDynamics.
    Incentivized
    Chose Dynatrace
    We no longer use any other products. We used to use the three products listed. However, Dynatrace has replaced all of them. When we moved to Dynatrace, we were using New Relic. I was unsatisfied with the product at that time. Its dashboarding capabilities were insufficient and …
    Incentivized
    Chose Dynatrace
    Dynatrace is easier to use and does more. It's an all-in-one product.
    Incentivized
    Chose Dynatrace
    I think Dynstrace is much more powerful and is a single solution for all of the features which above tools can provide.
    Incentivized
    SolarWinds
    Chose SolarWinds Pingdom
    At least during our investigation thus far, all of these companies have a more responsive support organization and are more actively maintaininbg and supporting their products. They are also all significantly more expensive.
    Incentivized
    Chose SolarWinds Pingdom
    Simpler, easier to set up and use, all SaaS based. By having a great GUI that is easy to configure, this makes SolarWinds Pingdom very accessible to business and technical users. The alerts, reports, and APIs that expose the real-time results are also easy to use.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    205 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    168 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    200 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    161 Answers
    100%
    Implementation went as expected
    49 Answers
    Best Alternatives
    DynatraceSolarWinds Pingdom
    Small Businesses
    Amazon CloudWatch
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Datadog
    Score8.4 out of 10
    Catchpoint
    Score9.2 out of 10
    Enterprises
    NetBrain Technologies
    Score9.2 out of 10
    Nexthink
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceSolarWinds Pingdom
    Likelihood to Recommend
    8.0
    (344 ratings)
    4.5
    (65 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    10.0
    (4 ratings)
    Usability
    7.8
    (12 ratings)
    10.0
    (7 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.2
    (201 ratings)
    4.1
    (54 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceSolarWinds Pingdom
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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