Dynatrace vs. OpenText Operations Bridge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.0 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
OpenText Operations Bridge
Score 5.0 out of 10
N/A
OpenText Operations Bridge, formerly from Micro Focus and formerly Operations Manager i or OMi, is enterprise event and performance management software with automated discovery, monitoring, and remediation, supporting full-stack AIOps across multicloud and on- premises environments.N/A
Pricing
DynatraceOpenText Operations Bridge
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
No answers on this topic
Offerings
Pricing Offerings
DynatraceOpenText Operations Bridge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DynatraceOpenText Operations Bridge
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DynatraceOpenText Operations Bridge
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User Ratings
DynatraceOpenText Operations Bridge
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
7.9
(0 ratings)
-
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
DynatraceOpenText Operations Bridge
Likelihood to Recommend
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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We have been able to improve the user interface and provide the best solution for the incident management and problem management process, as well as manage customer inventory according to the contract. We will meet your expectations through the application procedure and provide prompt responses that will provide you with the finest monitoring results. As a whole, this is an impressive piece of work.
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Pros
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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  • The software includes several user-friendly features, such as a customized dashboard, drag-and-drop event management, and an integrated knowledge base.
  • If you are considering purchasing a product, keep Micro Focus Operations Bridge in mind before making a purchasing decision.
  • In addition, the purpose of the product is comprehensive, which means it will benefit your business in many ways.
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Cons
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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  • Overall dashboards can be better
  • Agent onboarding can be more automated than manual
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Likelihood to Renew
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
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No answers on this topic
Usability
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
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No answers on this topic
Reliability and Availability
Our environment, it never goes down therefore is always available.
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No answers on this topic
Performance
We have not seen where it does slow down an application.
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No answers on this topic
Support Rating
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
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No answers on this topic
In-Person Training
We did both online and in house training - they used our system so it made more sense.
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No answers on this topic
Online Training
The training was done on our time and with our system.
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No answers on this topic
Implementation Rating
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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No answers on this topic
Alternatives Considered
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
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SCOM is excellent monitoring tool however it doesn't cover Event Management where as Micro Focus Operations Bridge Manager does both monitoring and Event Management
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Scalability
Dynatrace can be used to monitor may software tools
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No answers on this topic
Return on Investment
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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  • Monitoring, OOB plugins, Event Management and AIOps are good
  • Dashboard and agent onboarding could be improved as one of our customer was not happy with the same
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ScreenShots