Dynatrace vs. eG Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.0 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
eG Enterprise
Score 9.1 out of 10
N/A
eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of the IT infrastructure and connect performance insights across applications, user experience, business transactions, databases, servers, hypervisors, virtual desktops, storage and network devices, and…N/A
Pricing
DynatraceeG Enterprise
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
No answers on this topic
Offerings
Pricing Offerings
DynatraceeG Enterprise
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact info@eginnovations.com to learn more about pricing.
More Pricing Information
Community Pulse
DynatraceeG Enterprise
Features
DynatraceeG Enterprise
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Dynatrace
-
Ratings
eG Enterprise
8.8
Ratings
14% above category average
Application monitoring00 Ratings9.50 Ratings
Database monitoring00 Ratings8.50 Ratings
Threshold alerts00 Ratings8.50 Ratings
Predictive capabilities00 Ratings8.00 Ratings
Application performance management console00 Ratings8.00 Ratings
Collaboration tools00 Ratings8.50 Ratings
Out-of-the box templates to monitor applications00 Ratings9.00 Ratings
Application dependency mapping and thresholding00 Ratings9.00 Ratings
Virtualization monitoring00 Ratings10.00 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings9.00 Ratings
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User Ratings
DynatraceeG Enterprise
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
7.9
(0 ratings)
-
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
DynatraceeG Enterprise
Likelihood to Recommend
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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eG Enterprise has brimming monitoring potentiality; it monitors servers, applications, networks, and basically the entire infrastructure. It is a comprehensive and flexible monitoring tool with deep app diagnostic capabilities. It reports slowing down of apps and isolates the cause of the down trending. The tool is expensive but provides good value for money.
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Pros
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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  • Provides extensive visibility beyond the performance of apps and the entire infrastructure.
  • The excellent diagnostic capacities allow us to drill down issues and find their root cause.
  • Good APM capabilities.
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Cons
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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  • eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
  • Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
  • I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
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Likelihood to Renew
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
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No answers on this topic
Usability
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
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No answers on this topic
Reliability and Availability
Our environment, it never goes down therefore is always available.
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No answers on this topic
Performance
We have not seen where it does slow down an application.
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No answers on this topic
Support Rating
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
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No answers on this topic
In-Person Training
We did both online and in house training - they used our system so it made more sense.
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No answers on this topic
Online Training
The training was done on our time and with our system.
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No answers on this topic
Implementation Rating
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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No answers on this topic
Alternatives Considered
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
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Its Lacking Synthetic monitoring of VDI user
transactions and also doesn’t comprehensively monitor the technologies like SharePoint, SAP, Exchange etc...
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Scalability
Dynatrace can be used to monitor may software tools
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No answers on this topic
Return on Investment
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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  • Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
  • Product is really good however I believe its bit expensive, eG should rethink on the license cost
Read full review
ScreenShots

eG Enterprise Screenshots

Screenshot of Real User Monitoring DashboardScreenshot of Transaction Flow Map - Business Transaction TracingScreenshot of Built-in Application Monitoring Dashboards with Code-Level VisibilityScreenshot of Automated Infrastructure Dependency Mapping and Root Cause DiagnosisScreenshot of Self-Learning Automatic Baseline ThresholdsScreenshot of Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-Sizing