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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DuxWare Practice Management

    Score10 out of 10
    N/AN/AN/A

    Epic

    Score9.5 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A
    Pricing
    DuxWare Practice ManagementEpic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DuxWare Practice ManagementEpic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DuxWare Practice ManagementEpic
    Considered Both Products
    DuxWare
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DuxWare Practice ManagementEpic
    Billing and Claims Management
    Comparison of Billing and Claims Management features of DuxWare Practice Management and Epic
    Feature
    DuxWare Practice Management
    9.4
    1 Ratings
    22% above category average
    Epic
    9.0
    6 Ratings
    18% above category average
    Real-time eligibility verification8.01 Ratings9.05 Ratings
    Claims management9.01 Ratings9.05 Ratings
    Coding10.01 Ratings9.06 Ratings
    Patient billing10.01 Ratings9.06 Ratings
    Financial Reporting10.01 Ratings9.05 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of DuxWare Practice Management and Epic
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    23% above category average
    Epic
    9.7
    6 Ratings
    20% above category average
    Rule-based scheduling10.01 Ratings10.06 Ratings
    Multi-location support10.01 Ratings10.05 Ratings
    Automated appointment reminders00 Ratings10.05 Ratings
    Automated patient check-in00 Ratings10.04 Ratings
    Calendar interface00 Ratings8.35 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of DuxWare Practice Management and Epic
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    32% above category average
    Epic
    9.9
    6 Ratings
    31% above category average
    Integration with other EMR and PM systems10.01 Ratings10.06 Ratings
    Customization10.01 Ratings9.06 Ratings
    Charting / document management00 Ratings10.06 Ratings
    Templates00 Ratings10.06 Ratings
    Patient portal00 Ratings10.06 Ratings
    Mobile/tablet support00 Ratings10.06 Ratings
    Fax integration00 Ratings10.04 Ratings
    Workflow automation00 Ratings10.04 Ratings
    Speech recognition00 Ratings10.04 Ratings
    E-prescribing00 Ratings10.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of DuxWare Practice Management and Epic
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    18% above category average
    Epic
    10.0
    6 Ratings
    18% above category average
    HIPAA compliance10.01 Ratings10.06 Ratings
    Role-based permission levels10.01 Ratings10.06 Ratings
    Data backups and redundancy00 Ratings10.06 Ratings
    Local mode / networking failsafe00 Ratings10.06 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of DuxWare Practice Management and Epic
    Feature
    DuxWare Practice Management
    10.0
    1 Ratings
    27% above category average
    Epic
    9.3
    6 Ratings
    20% above category average
    Multi-office / multi-physician capabilities10.01 Ratings10.06 Ratings
    Task tracking00 Ratings9.06 Ratings
    Specialty-specific workflows00 Ratings9.06 Ratings
    User Ratings
    DuxWare Practice ManagementEpic
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (5 ratings)
    User Testimonials
    DuxWare Practice ManagementEpic
    Likelihood to Recommend
    DuxWare
    Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
    Incentivized
    Read full review
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
    Read full review
    Pros
    DuxWare
    No answers on this topic
    Epic
    • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
    • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
    • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
    • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
    • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
    Incentivized
    Read full review
    Cons
    DuxWare
    No answers on this topic
    Epic
    • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
    • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
    Incentivized
    Read full review
    Likelihood to Renew
    DuxWare
    No answers on this topic
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
    Read full review
    Usability
    DuxWare
    No answers on this topic
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
    Read full review
    Support Rating
    DuxWare
    No answers on this topic
    Epic
    The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
    Incentivized
    Read full review
    In-Person Training
    DuxWare
    No answers on this topic
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    Online Training
    DuxWare
    No answers on this topic
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
    Read full review
    Implementation Rating
    DuxWare
    No answers on this topic
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
    Read full review
    Alternatives Considered
    DuxWare
    The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
    Incentivized
    Read full review
    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    Return on Investment
    DuxWare
    No answers on this topic
    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
    Read full review
    ScreenShots