Duda vs. Ecwid by Lightspeed

Duda is great for small to medium sized websites building, where some level of animation is ok and mostly for presenting online information, and its SEO performance is very good then. But for very large or heavily interactive websites it may not be the best choice.

Incentivized

[Ecwid is] very well suited for small businesses. Extremely flexible and easy to manage from my mobile device. Extremely easy to use. When I finally discovered Ecwid, I was shocked that I hadn't heard more about it or that it had become more popular than Shopify. I think it is far superior to Shopify.

• Ongoing Education for agencies and users. Anton has done what he does best and turned Duda into a go-to-source for information, ideas, and practical implementation.
• UX - The ability to create simple yet highly customizable sites.
• Speed - Sites take much less time to build and maintain, allowing agencies to scale and business owners to spend more time on growing their core revenue channels.
• Reliability - From technical reliability, reduced down-time to support, Duda is a reliability option.

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• Ecommerce can use some improvement--but this should be taken care of in 2023
• A more robust app marketplace
• More custom widgets

• In my experience, there is an issue with Ecwid's ability to enable customization of our specific Shipping requirements. In South Africa, we have to be very mindful of the associated costs for online shoppers. We cannot do the required level of customization in Ecwid that we need to offer potential clients the best service and online shopping experience.
• The available store front design templates are very limited.
• I have had to move to another platform that will allow for customization of the shipping process together with our integrated shipping partner company in South Africa. (MDS Collivery).

Incentivized

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

Incentivized

Upon using the builder for the first time, I found Duda to be extremely intuitive and easy to figure out, but also has a high skill-ceiling. After 5 years of building in the drag-and-drop builder, I continue to teach myself new tricks and methods to continually improve my process and design capabilities within the platform. I've built dozens of Duda sites and each one is better than the last.

Incentivized

So easy to use. Nice aesthetics and very intuitive. This was key to starting up quickly. I could find everything easily and it had enough customization options, but not too many. Was able to use much of the standard offerings to customize to my rental business, instead of having to subscribe to expensive rental management software.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

Duda lets me customize the entire page. With Squarespace, many of the templates were limiting on editing the header and footer. Also in the past, I couldn't change the page title and page header to be different in Squarespace. This was not good for SEO. Wix is good but also a little bulky and glitchy.

Incentivized

We began our journey using Squarespace and Square exclusively, then ran into complications. A fellow small business owner recommended Ecwid (she had experienced similar issues with Squarespace) and we quickly made the swap/integration and have never regretted it. We've considered transitioning our website from Squarespace to Shopify, but need Ecwid to continue to be operational regardless.

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• Duda has allowed our team to function quicker
• Duda has allowed us to have more clients
• Our clients are happier with their sites now

Incentivized

• Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.

Incentivized