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Brightcove vs. Dubb - Video Communication Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightcove

    Score9 out of 10
    N/ABrightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.N/A

    Dubb - Video Communication Platform

    Score8.9 out of 10
    N/ADubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform features a mobile app, Outlook Add-In, website, Slack app, and Chrome Extension (with integrations to LinkedIn, Gmail, and more). The company was built on the premise that everyone should have the ability to share…

    $10

    per user

    Pricing
    BrightcoveDubb - Video Communication Platform
    Editions & Modules
    No answers on this topic
    Support
    $10/mo
    per user
    Sales/Marketing Pro
    $40/mo
    per user
    Pro Plus
    $100/mo
    per user
    Offerings
    Pricing Offerings
    BrightcoveDubb - Video Communication Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    BrightcoveDubb - Video Communication Platform
    Considered Both Products
    Brightcove
    No answer on this topic
    Dubb
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    59 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    59 Answers
    User Ratings
    BrightcoveDubb - Video Communication Platform
    Likelihood to Recommend
    8.0
    (16 ratings)
    9.1
    (60 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.2
    (14 ratings)
    Support Rating
    4.0
    (2 ratings)
    9.1
    (15 ratings)
    User Testimonials
    BrightcoveDubb - Video Communication Platform
    Likelihood to Recommend
    Brightcove
    It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
    Incentivized
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    Dubb
    Although it is an extremely diverse platform with many use cases, I have found it best suited to creating a message based on a specific marketing strategy and being able to reach people at scale. While it offers adequate CRM functionality in most cases, if you are needing a more robust CRM it might not have the functionality you need.
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    Pros
    Brightcove
    • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
    • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
    • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
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    Dubb
    • Very simple to use. When I'm considering a new tool, it has to make my day easier. Not add frustration to my day.
    • Includes personal branding in multiple places.
    • I really like the Presets. Before I realized presets were an option, I was spending an additional time adding CTAs. Now I have presets for each category. And I can add specific videos to each preset.
    Read full review
    Cons
    Brightcove
    • The code for customizing the video player can be made easier, I think it still uses BEML code.
    • Easily accessible ready made code will help users like me to implement a cool looking player.
    • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
    • Again if I could work with someone to price for small, medium and large businesses that would be great.
    Incentivized
    Read full review
    Dubb
    • I don't see how we can easily change the order in which videos are displayed on a showcase. It seems to default to the order in which the videos were uploaded, from oldest to most recent. That being said, I have not brought this up to the Dubb team yet; usually if something makes sense and can be done, the Dubb team figures out how to make it happen.
    Incentivized
    Read full review
    Likelihood to Renew
    Brightcove
    It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
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    Dubb
    It's our favorite tool. It continues to get better. It gives us the opportunity to make a passive income for an outstanding product. It makes marketing fun and much easier since talking is much easier and more enjoyable than writing is. Plus the open rate is through the roof. In a world that has become almost completely virtual, it allows us to give a personal, in-person touch.
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    Usability
    Brightcove
    Very usable! I don't see any major flaws
    Read full review
    Dubb
    In 1987 I fell 3 stories and was in rehabilitation and surgeries for 2 years. I broke my arm and type with one finger on my right hand. I love that I can do so much with a video quickly than I can with typing. I still type plenty, however, if I can launch DUbb and record a video I will if I have a choice. Easy to use and makes a huge difference in my life. It's the one solution that has made the most impact on my life as far as my business is concerned
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    Support Rating
    Brightcove
    We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
    Incentivized
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    Dubb
    They have three webinars a week for onboarding and Q&A purposes! They have a very active Facebook group, they are very active on email sending quality content for the growth of your initiatives. Only for support, I would get started all over with them
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    Alternatives Considered
    Brightcove
    Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
    Read full review
    Dubb
    Dubb - Video Communication Platform's technology works. The other company's built-in video recording capability resulted in a very low-quality output (video), and Dubb - Video Communication Platform is built for business owners and marketers, which is a better fit for me, personally.
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    Return on Investment
    Brightcove
    • Again, there has been a huge cost savings which significantly improved our ROI
    • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
    • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
    Read full review
    Dubb
    • I've had challenges with screen recording. In my experience, the audio has cut out numerous times, which results in re-watching my video (which takes time) to see where the audio cuts out and then having to re-record (which takes more time too). I now use a different platform for screen recording because of this experience.
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    ScreenShots

    Brightcove Screenshots

    Screenshot of Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.Screenshot of Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, branching journeys, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.Screenshot of Deliver live and on-demand video experiences that are easy to create and manage from a single platform. Orchestrate rich, beautiful experiences that promote your brand and your content and keep audiences engaged with interactive elements.Screenshot of Start to think of your video content as your greatest asset for connecting with every audience on any device, whether it's web, mobile, or connected TVs. Reach all your audiences, including customers, prospects, partners, teams, anyone and everyone!Screenshot of Understand audience engagement to inform content strategies and audience preferences to ensure you’re delivering the best streaming video experiences possible.

    Dubb - Video Communication Platform Screenshots

    Screenshot of Custom Video Landing Pages with Multiple CTA's, Playlist, Exit Intent Module and more.Screenshot of Custom Email Templates with AutomationScreenshot of Video SMS & Video SMS Automation and Bulk Sending/Tracking