Druva Security Cloud vs. ownCloud

We are a cloud-only shop, so Druva Data Resiliency Cloud is a natural fit. We do not have a large Azure VM presence, so I do not know how well they play in that space. If you are not cloud-focused, I am not sure that Druva Data Resiliency Cloud's strengths will be easily seen. However, in the cloud they are tough to beat.

Incentivized

OwnCloud/Nextcloud is a great application for cloud storage of files, and makes sharing specific files or folders easy and fast. It also makes a great tool for real-time collaboration, including real-time chat and simultaneous editing of documents or spreadsheets. I have used ownCloud to assist clients in sending large files that could not be emailed -- for example, one of my clients is a Video Production agency. They produced a commercial to air, but could not email the file as it was 400MB. OwncCloud came to the rescue. I set up a temporary share and allowed him access to upload into that folder. Once the file was in the folder, I generated a share link that was then forwarded to TV stations for instant viewing in a browser. Each TV station then downloaded it and was able to add it to their scheduling system quickly. From the Photography side... I am able to deliver large amounts of files quickly and easily to my clients, and they can download or view on mobile devices easily. Since I use ownCloud on a daily basis, I cannot think of any reason why I would not use this software

Incentivized

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• 100% of our data is stored ONLY on our servers and workstation. No external hosting anywhere.
• Open source, no recurring fees for any amount of data we need.
• Feature rich browser based application.
• Mature desktop sync client for PC and Mac.

Incentivized

• Advanced Ransomware Recovery doesn't work for all Druva offerings, that would be a great feature to have.
• The archiving feature could also offer more price flexibility.
• Seating up the initial configurations can be a little tedious due to the length of the documentation involved.

• Requires you to manage the infrastructure, software updates, backups and security because it is self-hosted
• The picture viewer in ownCloud is not really snappy by default (You need to setup plugins or some kind of cache)
• No video viewer by default
• The web UI requires a cache setup to have reasonable load times (to be fair, it is recommended in the admin page)
• I stopped using the calendar and contacts plugins because after each update they would break

Incentivized

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

Usability is really high on my list when it comes to software/applications. As with all new technologies, there is a bit of a learning curve, but things are relatively easy to find. Occasionally you have to do a few extra clicks, but for the most part, it's quite user friendly and intuitive. You don't have to go a dozen levels deep to find what you're looking for - or at least the surface level issue.

Incentivized

OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.

Incentivized

I can't downvote this facet on account of my never having to call upon Druva's Tech Support. Self-help is always my first port of call and the documentation provided by Druva has allowed me to proceed to a point where I can confidently use the system. Even without support, I trust the system implicitly. That said, I'm pretty sure if and when I need it, it'll be awesome.

Incentivized

Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We also reviewed Veeam and Rubrik and while all three were good options, Druva Security Cloud won out as our completely cloud hosted solution of choice. Druva Security Cloud seemed to have a better user interface during the POCs. The sales team was proactive and pricing in our experience was better for what we got/needed.

ownCloud is better than Google Drive and Microsoft's OneDrive. I have not used Google Drive in some time now, so it may have improved. OneDrive has become better over time too, but my go-to is still ownCloud. Firstly, I prefer to have my data under my control. No other service can offer the level of control that ownCloud does. Setting that aside, in my experience Google Drive never quite got syncing right. Unless you have a very small collection of files and you're not synced across many devices, Google Drive fails to achieve a complete sync. The icon is always showing that Drive is syncing (and not up to date). I've had similar issues with OneDrive, but these days on Windows 10 OneDrive usually can achieve a complete sync across multiple devices, but it often hogs CPU and Network resources to do so, and it's still slower than OneDrive.

Incentivized

As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.

• More importantly it reduced 60% of our operational overhead and time savings in maintaining the backups.
• This also tremendously reduced the manual failures like deduplicating the backups and there were many cases it saved us 40% of our entire bill by taking point in time backups.
• It saved 1000's of dollars when we used the DR plan and rolled a new infra in less than few minuted with less manpower and less time.

• The company grew from 4 employees in 2013 when ownCloud was initially deployed to about 40 in 2017 and still using it with a very similar setting without any major upgrade on the same Linux VPS. 95% of all company data are stored and shared via ownCloud successfully. No clear data about ROI but clearly the perfect adoption rate by all people and its ubiquitous use makes it an essential part of the company workflow.

Incentivized