Druva Security Cloud vs. Koofr

We are a cloud-only shop, so Druva Data Resiliency Cloud is a natural fit. We do not have a large Azure VM presence, so I do not know how well they play in that space. If you are not cloud-focused, I am not sure that Druva Data Resiliency Cloud's strengths will be easily seen. However, in the cloud they are tough to beat.

Incentivized

Koofr works as a kind of system for data filtering, which interconnects the company's clouds through different pages and services, which helps to be used in processes of information collection of any kind, and that is on different platforms so that accessing it is easy. Saving all kinds of information in the cloud of our preference is something simple to achieve if we use Koofr as the main backup software, since the platform allows us to run the largest possible number of backups depending on the plan. So, it is useful for the management of massive backups in several clouds. It adapts very well to the formats of mobile devices, which allows us to access our information stored in the clouds regardless of the site in which we are working, and lets us work in conjunction with file sharing platforms also from cell phones.

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• File drop landing page
• Secure vault storage
• General cloud-based storage

Incentivized

• Advanced Ransomware Recovery doesn't work for all Druva offerings, that would be a great feature to have.
• The archiving feature could also offer more price flexibility.
• Seating up the initial configurations can be a little tedious due to the length of the documentation involved.

• The connection and saving capacity that we will have from Koofr depends directly on the type of plan we choose to work with, and this can make it quite difficult to upload a certain amount of large or heavy formats to several clouds at once.
• Koofr's platform is not sufficiently adaptable to streaming services generally, and this makes it difficult to work with cloud copies of the streaming presentations we make on platforms like Twitch or YouTube, which limits our ability to view them in the future.
• If you work with many devices, the Koofr platform usually presents problems to synchronize them all, and displays the information in the cloud depending on the connection speed of each device involved, which causes that some do not have the same accessibility to the information as others.

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

Usability is really high on my list when it comes to software/applications. As with all new technologies, there is a bit of a learning curve, but things are relatively easy to find. Occasionally you have to do a few extra clicks, but for the most part, it's quite user friendly and intuitive. You don't have to go a dozen levels deep to find what you're looking for - or at least the surface level issue.

Incentivized

Navigation using the UI is very easy and intuitive. I just wish the file-drop landing page was a bit more interactive by giving confirmation each time a file is uploaded. For example, saying "upload of <file name> successful", and giving better customisation options for the landing page so I can make it look more on-point for my brand.

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

I can't downvote this facet on account of my never having to call upon Druva's Tech Support. Self-help is always my first port of call and the documentation provided by Druva has allowed me to proceed to a point where I can confidently use the system. Even without support, I trust the system implicitly. That said, I'm pretty sure if and when I need it, it'll be awesome.

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We also reviewed Veeam and Rubrik and while all three were good options, Druva Security Cloud won out as our completely cloud hosted solution of choice. Druva Security Cloud seemed to have a better user interface during the POCs. The sales team was proactive and pricing in our experience was better for what we got/needed.

Google Drive doesn't have the option to have a landing page to drop files to - you must either make a folder available to everyone, or to an individual. This is the primary use case where I've found Koofr is significantly better.

Incentivized

As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.

• More importantly it reduced 60% of our operational overhead and time savings in maintaining the backups.
• This also tremendously reduced the manual failures like deduplicating the backups and there were many cases it saved us 40% of our entire bill by taking point in time backups.
• It saved 1000's of dollars when we used the DR plan and rolled a new infra in less than few minuted with less manpower and less time.

• There have been no drawbacks when calculating the company's overall ROI. Because we have generally expanded our storage capacity with Koofr, we have been able to work better.
• The gains with Koofr have been varied, as they depend directly on the amount of work to be stored in the cloud, which seasonally turns out to be small.