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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drupal

    Score6.9 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A

    Shape Software

    Score7 out of 10
    N/AShape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…

    $79

    per user

    Pricing
    DrupalShape Software
    Editions & Modules
    No answers on this topic
    All inclusive cloud software, one price, no annual contracts
    $79.00
    per user
    Offerings
    Pricing Offerings
    DrupalShape Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$79 per user
    Additional Details—All inclusive cloud software, one price, no annual contracts.
    More Pricing Information
    Community Pulse
    DrupalShape Software
    Considered Both Products
    Drupal.org
    No answer on this topic
    Shape Software
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    82%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    DrupalShape Software
    Security
    Comparison of Security features of Drupal and Shape Software
    Feature
    Drupal
    2.0
    66 Ratings
    120% below category average
    Shape Software
    8.0
    1 Ratings
    4% below category average
    Role-based user permissions2.066 Ratings8.01 Ratings
    Single sign-on capability00 Ratings8.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Drupal and Shape Software
    Feature
    Drupal
    7.7
    63 Ratings
    2% above category average
    Shape Software
    -
    Ratings
    API9.358 Ratings00 Ratings
    Internationalization / multi-language6.054 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Drupal and Shape Software
    Feature
    Drupal
    5.3
    69 Ratings
    37% below category average
    Shape Software
    -
    Ratings
    WYSIWYG editor1.062 Ratings00 Ratings
    Code quality / cleanliness9.366 Ratings00 Ratings
    Admin section3.069 Ratings00 Ratings
    Page templates4.068 Ratings00 Ratings
    Library of website themes3.059 Ratings00 Ratings
    Mobile optimization / responsive design10.063 Ratings00 Ratings
    Publishing workflow9.367 Ratings00 Ratings
    Form generator3.064 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Drupal and Shape Software
    Feature
    Drupal
    5.0
    68 Ratings
    38% below category average
    Shape Software
    -
    Ratings
    Content taxonomy10.063 Ratings00 Ratings
    SEO support1.063 Ratings00 Ratings
    Bulk management10.059 Ratings00 Ratings
    Availability / breadth of extensions2.062 Ratings00 Ratings
    Community / comment management2.062 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Drupal and Shape Software
    Feature
    Drupal
    -
    Ratings
    Shape Software
    7.0
    1 Ratings
    10% below category average
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Drupal and Shape Software
    Feature
    Drupal
    -
    Ratings
    Shape Software
    5.0
    1 Ratings
    40% below category average
    API for custom integration00 Ratings5.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Drupal and Shape Software
    Feature
    Drupal
    -
    Ratings
    Shape Software
    7.0
    1 Ratings
    8% below category average
    Reporting00 Ratings7.01 Ratings
    Best Alternatives
    DrupalShape Software
    Small Businesses
    Umbraco CMS
    Score6.8 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Square Online
    Score7.4 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DrupalShape Software
    Likelihood to Recommend
    2.0
    (78 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (18 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (10 ratings)
    10.0
    (1 ratings)
    Availability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (4 ratings)
    5.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DrupalShape Software
    Likelihood to Recommend
    Drupal.org
    Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
    Incentivized
    Read full review
    Shape Software
    Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.
    Read full review
    Pros
    Drupal.org
    • It has excellent security features and consistent updates.
    • It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
    • There is a large online community of Drupal users that consistently help answer any questions and issues
    Incentivized
    Read full review
    Shape Software
    • Platform integrations
    • Pacing accuracy
    • Automated notifications
    Read full review
    Cons
    Drupal.org
    • Security and new release notifications are a hassle as they happen too often
    • Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
    • Steep learning curve, but worth it
    Incentivized
    Read full review
    Shape Software
    • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
    • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
    • More customizable alerts
    Read full review
    Likelihood to Renew
    Drupal.org
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    Shape Software
    No answers on this topic
    Usability
    Drupal.org
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
    Read full review
    Reliability and Availability
    Drupal.org
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    Shape Software
    No answers on this topic
    Performance
    Drupal.org
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    Shape Software
    No answers on this topic
    Support Rating
    Drupal.org
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    Shape Software
    I never had the need or opportunity to work with support.
    Read full review
    In-Person Training
    Drupal.org
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    Shape Software
    No answers on this topic
    Online Training
    Drupal.org
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    Shape Software
    No answers on this topic
    Implementation Rating
    Drupal.org
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    Shape Software
    No answers on this topic
    Alternatives Considered
    Drupal.org
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.
    Read full review
    Scalability
    Drupal.org
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    Shape Software
    No answers on this topic
    Return on Investment
    Drupal.org
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
    Shape Software
    • Reliable protection against overspend
    • Precise budget control
    • Cross-platform visibility
    Read full review
    ScreenShots

    Shape Software Screenshots

    Product screenshot