Dropbox DocSend vs. SugarSync

It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).

Incentivized

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.

Incentivized

• Additional information from users who have already downloaded the files or material.
• Additional information if the download link(s) have been resent.
• Password encryption if necessary.
• Email verification for third-party download via email.
• Add-ons with other platforms and applications, such as Outlook and Gmail.
• Seal of documents by electronic signature

Incentivized

• Excellent transfer speed.
• Able to synchronize multiple disjoint folders.
• Excellent retention of deleted files. They can be restored by using their web interface.

• Customer support is an area that is possible to improve, providing an [quick] answer.
• [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
• The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.

Incentivized

• It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
• your productivity work style, especially if you’ve got a really good system of file
• management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
• SugarSync requires just a little bit more forethought.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.

Incentivized

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

Our organization previously used ClearSlide but switched to DocSend as a cost savings. It was not made clear during the sales process that DocSend does not natively possess audio conferencing or screen-share capabilities. We had to add on the join.me integration after the fact, which has not worked well. When our contract is up with DocSend we will be moving back to ClearSlide

Incentivized

SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here

Incentivized

• For about $100 you can optimize all
• Of your pipelines that rely on decks or documents - worth it!
• The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
• We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!

Incentivized

• I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
• At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
• The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.

Incentivized