DriveWorks vs. Salesforce Revenue Cloud

DriveWorks is well suited for companies that could benefit from task automation. Anything that is repetitive is especially well suited, this can free a set of hands that can take on other tasks. Some situations where DriveWorks could not be beneficial are for small companies that have no need for automation if the workload does not require it.

Incentivized

CPQ is great if you can devote the time to it to make it perfect for your sales team. It requires a lot of time and energy to build it out and customize, but once that's done it is one of the most powerful tools you will have. Having an expert in CPQ is really helpful as well.

Incentivized

• Integration with other systems.
• Ease of use.
• Automation potential.
• Program UI.

Incentivized

• Salesforce CPQ is great for being able to quickly and easily build product bundles in an intuitive and visually appealing way.
• The product catalog and ability to easily add fields to product records makes setting up products really simple and adds a lot of value to reporting within Salesforce.
• Basic product and configuration rules are very easy to understand and set up.

Incentivized

• In some cases, the exchange of documentation between different users is not so automatic. Some operations still have to be done manually.
• All the variables and design parameters introduced by the user are not always visible and can be analyzed simultaneously. Sometimes changing the parameters related to the characteristics of the products is not so easy.
• DriveWorks allows access to a limited number of users at the same time. This issue sometimes makes the use of the software difficult for many of our students.

Incentivized

• Our Salesforce is very messy, which tells me it's not super easy to clean up.
• I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
• Sometimes when saving it doesn't seem like things actually save.

Incentivized

The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future

After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate

There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.

Incentivized

DriveWorks is the first software to configure custom products that I use. So I cannot make comparisons with other software right now. However, the difficulties encountered in allowing a large number of users to log in simultaneously will prompt me to look for another similar software. However, the features that enable the user to calculate the prices and costs of a product quickly, design the product in 2D and 3D, and manage e-commerce modes are factors that would push me to keep using DriveWorks.

Incentivized

This has better product capabilities like Manage Order, Mobile, pricing module, select product offers service channel. What I like best is the integration with Salesforce, the ability to create and connect opportunities and there is a lot of flexibility in this tool. It has a very user-friendly platform & navigation across pages is the best Also I like how fast I can create quotes. I also like how detailed you can get with reporting. Any possible metric we can think of can be tracked, measured, and integrated.

• DriveWorks helped us to increase the efficiency of our work thanks to the possibility to work remotely.
• The easy-to-understand graphical interface has allowed us to increase the interaction between our students.
• The impossibility of having many active users during the same session forced us to work at different times with multiple workgroups.

Incentivized

• Easy access to reporting on closed-won, closed-lost, and open quotes.
• Accuracy in data referenced in a quote - it's typically accurate as it is pulled directly from opportunity, looking up to associated subscription start/end dates, etc..
• We lose valuable time in creating quotes ourselves. Quotes were requested and created through sales ops previously, sales did not have access to the excel templates used to generate quotes.

Incentivized