draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
$5
per month
Lucid Visual Collaboration Suite
Score 8.5 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
If you need to create a diagram in the cloud, I haven't found a better tool yet. If you need further customizability or export options not offered, then a larger tool might make more sense, but wherever Draw.io can fit in, I think it's the ideal solution.
It is hard to think of ways in which Lucid Visual Collaboration Suite would not be best suited to provide an effective tool for any organization to find success in its use. Whether it is a visual display to map an organizational structure, a collaboration to find an answer of how to improve workflow, or even to display the upcoming budget needs, working in Lucid can seamlessly provide that!
Serverless. You don't need to install another program to create diagrams, you just open a new tab and there you are, ready to go.
Collaboration. You don't need to update your colleague diagram by creating a new file and creating a new file version, you both are in the same diagram and you and all the team are free to update it at any time, at the same time, you are seeing the same thing. That is really helpful and time-saving.
Shapes. It has any shape that you can think of and Lucidchart is always updating them, I can create an Azure solution architecture, an AWS one, an old on-premise solution. Or just put standard shapes to describe a business process. Providing so many specific shapes help the diagram to express specific information, and for specific teams, that's less text and more visual information, you don't need to put a text below a standard database shape (this is an Azure SQL database), you just put the azure shape and done. That....is beautifully helpful.
One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
The interface is easy to use and understand and most features feel very familiar from the start. There are so many features and functions that users may not know it can be done without some instruction. Lucid's champion network is a great, fun resource to learn more about the product.
The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Draw.io is a free online diagram drawing application for workflow, BPM, org charts, UML, ER, network diagrams. No login or registration are required and features include the ability to save locally (including svg), a range of stencils, .vsdx, Lucidchart and Gliffy import and real time diagram sharing. When I compare draw.io to Lucidchart, it's natural that the first point of comparison will be templates. Lucidchart provides many more templates for both beginners and professionals than draw.io but draw.io has all the essential tools and templates for both business professionals and students (engineering drawing, floor plans, etc). Lucidchart lets you import all the three Microsoft Visio formats — .vdx, .vsd, and .vsdx as well as diagrams from Gliffy, Draw.io, and Omnigraffle. Draw.io lets you import Google Drive, Dropbox, Trello, Gliffy and GitHub. Overall, if you plan to make simple drawings, Draw.io is perhaps the best tool for you. All you need is a Google account to upload and save documents. If you can live with the three documents and sixty objects rule of Lucidchart, you may want to give it a try instead.
Based on my personal experience, Lucid Visual Collaboration Suite is head and shoulders above any other competitor. Canva is good, but not intuitive at all. Miro is good as well, but not nearly as appealing and still lacks some of the logical functions that LucidSpark has. I’ve also used Apple FreeForm quite a bit, which is a free software with Apple. Once again you can accomplish the same things in any of these software, but Lucid Visual Collaboration Suite is so much better to the point that it is 3-4 times faster to use Lucid than Free Form or Canva.
Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
