TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    draw.io

    Score7.3 out of 10
    N/Adraw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

    $5

    per month

    Gremln

    Score2 out of 10
    N/AGremln is a St. Louis startup offering basic publishing platform for Facebook, Twitter and LinkedIn. One area of focus is compliance. The platform includes a compliance package that includes approval workflow, keyword filtering, and message archiving. They are also currently working on a Listening / Sentiment Analysis module. Gremln offers a basic free edition and paid plans start at $6 / moth and go up to $99 / month.

    $6

    per month

    Pricing
    draw.ioGremln
    Editions & Modules
    Up to 10 Users
    $5
    per month
    Up to 20 Users
    $11
    per month
    Up to 50 Users
    $27.50
    per month
    Up to 75 Users
    $41.25
    per month
    Up to 100 Users
    $55
    per month
    Up to 200 Users
    $95
    per month
    Up to 500 Users
    $152.50
    per month
    Up to 750 Users
    $190
    per month
    Up to 1,000 Users
    $227.50
    per month
    Up to 2,000 Users
    $377.50
    per month
    Up to 5,000 Users
    $827.50
    per month
    Up to 10,000
    1,577.50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    draw.ioGremln
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    draw.ioGremln
    Considered Both Products
    JGraph (Draw.io)
    No answer on this topic
    Gremln
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    draw.ioGremln
    Small Businesses
    OmniGraffle
    Score9.1 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.1 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    OmniGraffle
    Score9.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    draw.ioGremln
    Likelihood to Recommend
    8.4
    (18 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.7
    (4 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.8
    (5 ratings)
    7.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    draw.ioGremln
    Likelihood to Recommend
    JGraph (Draw.io)
    It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
    Incentivized
    Read full review
    Gremln
    I think that Grmln works best for small businesses that are not in position to hire a brand management company or specialist. They can still feel in touch with the purpose because they are still personally involved in the messaging. It best suited for businesses that have less than 7 social media platforms for their company.
    Read full review
    Pros
    JGraph (Draw.io)
    • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
    • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
    • Draw.io is fast and performant for me compared with some of the alternatives.
    Incentivized
    Read full review
    Gremln
    • This product is good at publishing. It is very easy to use. It allows me to publish in real time quickly, and I can publish on a schedule if I like. Participating in the conversation is important for staying engaged with existing and potential customers,
    Read full review
    Cons
    JGraph (Draw.io)
    • One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
    • While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
    • While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
    • Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
    Incentivized
    Read full review
    Gremln
    • Some of the tools/applications don't work, as it's still a relatively new service.
    • Sometimes contacting support can be frustrating (IE support won't actually explain what is wrong, but just tell you it's not their problem).
    Read full review
    Likelihood to Renew
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    The pro version is cheap. It is relatively easy to use. The recurring tweets are very helpful and not many other services offer that. It is worth paying the monthly price for this feature alone.
    Read full review
    Usability
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden. The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.
    Read full review
    Reliability and Availability
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    The product worked when needed and never gave us any problems.
    Read full review
    Performance
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    I have had no issues with performance
    Read full review
    Support Rating
    JGraph (Draw.io)
    The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
    Incentivized
    Read full review
    Gremln
    The were attentive to my needs but I had and responded in a timely manner.
    Read full review
    Online Training
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    The inline videos are very clear
    Read full review
    Implementation Rating
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    Be patient. Identify what you want to know how to do first and learn the basic functions then move onto the more complex features.
    Read full review
    Alternatives Considered
    JGraph (Draw.io)
    Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
    Incentivized
    Read full review
    Gremln
    I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use
    Read full review
    Scalability
    JGraph (Draw.io)
    No answers on this topic
    Gremln
    The product delivers what it says it will and is useful for making your time more efficient.
    Read full review
    Return on Investment
    JGraph (Draw.io)
    • draw.io has surely impacted our organization positively by saving some crucial time.
    • It has not really impacted much monetarily to be honest.
    • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
    Incentivized
    Read full review
    Gremln
    • Gremln has helped us reach way more customers than trying to post separately in each of our social media platforms.
    • We have better customer interaction and feedback after being able to post across many outlets.
    • Employees have more time to focus on answering questions, interacting with customers, etc now that they can set up and monitor posts with Gremln.
    Read full review
    ScreenShots