Dotloop vs. ResMan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dotloop
Score 6.2 out of 10
N/A
Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).
$29
per month
ResMan
Score 8.0 out of 10
N/A
ResMan is a property management software specialist headquartered in Plano, offering software platforms for commercial property management, as well as apartment or affordable living properties.N/A
Pricing
DotloopResMan
Editions & Modules
Starting Price
$29.00
per month
No answers on this topic
Offerings
Pricing Offerings
DotloopResMan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DotloopResMan
Best Alternatives
DotloopResMan
Small Businesses
Condo Control
Condo Control
Score 9.0 out of 10
Dotloop
Dotloop
Score 6.2 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DotloopResMan
Likelihood to Recommend
1.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
Support Rating
9.7
(0 ratings)
10.0
(0 ratings)
User Testimonials
DotloopResMan
Likelihood to Recommend
In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
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It is great for day to day managing of the properties and pulling reports. They have a ways to go on turn boards.
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Pros
  • Dotloop's user interface is the best I've seen! It brings you exactly to where you need to read and sign.
  • The security features were great and it makes it easy when the client doesn't need to create an account.
  • Convenience is everything! Dotloop has made it easier than ever to complete multiple days of paperwork.
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  • Reporting
  • Rent Collection
  • User friendly dashboards
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Cons
  • Somewhat clunky interface that can be a little dizzying at times
  • Weird login protocols (at least when I was using it), making it hard to switch from the free to paid version or vice versa
  • Membership limitations that make businesses buy more subscriptions than they need, or not enough
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  • Make ready boards
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Usability
The Brokers I've connected with that used Dotloop in the past have also had the same issue I had. Their relationship with "thousands" of MLS listing services is not true. No one took responsibility for not communicating this early on. Everyone just pointed the finger at other departments and did absolutely nothing to alleviate the situation.

To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. If requested I am more than open to provide the video showing both when the system crashes and the aforementioned issue
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No answers on this topic
Support Rating
Good support but onboard training could probably be a bit better as well as documentation. But we rarely need support as the software works flawlessly once you know how to use it. Very happy with support so far and I recommend the product.
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Their support is great. They answer quickly and help you with your issues right away
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Alternatives Considered
We chose Dotloop because of how user friendly and customizable the software is. Our office is ever evolving and we needed a software that can grow with us as we advance and change the way we do things. Other software we tried was limited in this and didn't allow for minor things to be changed.
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ResMan is great for multifamily, but does not have single family capabilities to manage that type of portfolio.
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Return on Investment
  • Great at allowing our management to see what is going on within the office
  • Great at quality and compliance with the submit for review function
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  • Cuts down on time waiting for answers, great support
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ScreenShots