Dotloop vs. Market Leader

In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!

Incentivized

The leads are of poor quality and many leads express the feeling of being "harassed" by the many auto-generated responses to their browsing. I have been sent messages of STOP, JUST LOOKING....... all because of the pestering messages that the system sends. Out of 90+ leads I have 1 person seriously looking for a home and needing help. It is a waste of time and creates a negative view of your name due to the pestering of their system. They will not work with you, they only threaten if you mention non-payment. The product looks and sounds great, but for realtors, it is nothing more than a scam. Legal recourse for potentially damaging my business name? It's a thought.

• Dotloop's user interface is the best I've seen! It brings you exactly to where you need to read and sign.
• The security features were great and it makes it easy when the client doesn't need to create an account.
• Convenience is everything! Dotloop has made it easier than ever to complete multiple days of paperwork.

Incentivized

• Make promises with no intention of keeping them.
• Lying
• Deception

• Somewhat clunky interface that can be a little dizzying at times
• Weird login protocols (at least when I was using it), making it hard to switch from the free to paid version or vice versa
• Membership limitations that make businesses buy more subscriptions than they need, or not enough

Incentivized

• Honesty on how leads are "prescreened". They are obviously not screened well.

The Brokers I've connected with that used Dotloop in the past have also had the same issue I had. Their relationship with "thousands" of MLS listing services is not true. No one took responsibility for not communicating this early on. Everyone just pointed the finger at other departments and did absolutely nothing to alleviate the situation.

To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. If requested I am more than open to provide the video showing both when the system crashes and the aforementioned issue

Easy to use, but nothing to gain from it.

Good support but onboard training could probably be a bit better as well as documentation. But we rarely need support as the software works flawlessly once you know how to use it. Very happy with support so far and I recommend the product.

Incentivized

We chose Dotloop because of how user friendly and customizable the software is. Our office is ever evolving and we needed a software that can grow with us as we advance and change the way we do things. Other software we tried was limited in this and didn't allow for minor things to be changed.

Incentivized

I receive quality leads and have closed on several homes with Zillow Premier Agent. Market Leader pales in comparison and I will never do business with them again.

• Great at allowing our management to see what is going on within the office
• Great at quality and compliance with the submit for review function

Incentivized

• I have spent $2,000.00 and gotten nothing in return except for bogus leads.