dotcom-monitor in Spring Park, Minnesota offers LoadView, a web load testing and stress test service.
N/A
QAComplete
Score 8.9 out of 10
N/A
QAComplete is a performance testing tool from SmartBear. The vendor says QAComplete was built from the ground-up to be an easy-to-use test case management tool, adapting to the user's existing processes and empowering users to manage all of their manual and automated tests with ease, while reporting on all test results in one central location. The vendor's goal is for QAComplete to allows users to spend less time managing tests and focus on what they do best; making great…
dotcom-monitor LoadView is great for testing our ability to handle large amounts of visitors and their interactions with our site. It's also great at testing more complex interactions. For us, it's been invaluable for preparing for big events like class registration and wide-scale virtual events. It doesn't work as a CI tool but they do offer other products to serve that purpose.
I gave QAComplete this rating because though I do feel that it is a powerful tool, it's definitely not designed for the everyday user. Obviously the target demographic is QA specialists who should be team members that are very technical and methodical in their approaches. However, for the rest of the team, it can often time prove difficult to navigate. Also, the UI is in need of a serious refresh.
I have not had to work with their customer service directly yet. Our client has been utilizing this tool for years, so I would assume that the support they have received would be good enough to keep them wanting to continue to use the product.
dotcom-monitor LoadView is the only product like it that I have used. It's been extremely reliable and the organizations I have worked with who use it have been existing customers. I am sure other products like it exist, but I have never encountered any issues that would persuade me to start evaluating competitors
We had used FogBugz and Freshdesk for quite some time. I hadn't been exposed to QAComplete until recently during a project with one of our clients, but we are already starting to see the superior benefits of this product. Once you wrap your head around the interface and navigate to the bug reports, it becomes a very powerful tool.
From our side, it's been very easy to pick up on bugs reported by our clients. It's a great ROI for the cost as they are fairly minimal in comparison to other QA software.
I think a negative impact can be the administration of QA items. It definitely feels a bit bogged down.
My last negative would be that I don't believe it syncs in any way with the Atlassian software suite. I could be wrong on this but manual entry from system to system can be daunting at times.
