Dooly.AI vs. Showpad eOS®

It is best suited whereby individuals are required to take down notes as a part of their job, especially in client-facing roles (Sales, etc) as I found that some of my friends who are not in client-facing roles do not take down notes as much as compared to me. (Eg. Developers, Marketers, etc). I found that Dooly.Al could be extremely useful if it is integrated with call solutions, whereby we can take down notes while on a call with a prospect.

Incentivized

Showpad Content works well to provide a central hub for all document hosting. The interface is simple and easy enough to use. Our sales team likes that you are able to see when a user has opened your file once it has been shared with them and how long they spent viewing it.

Incentivized

• Dooly saves me a ton of time when I need to update Salesforce records
• I can easily log calls and interactions with customers directly from Dooly
• The Gcal integration allows me to start a new Dooly note from a customer call directly from the calendar event

Incentivized

• User-Friendly. The ability to easily customize to fit your needs
• Delivering content easily and quickly, reducing cost for print, and out of date information
• Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
• Offline Use. The ability to be able to view content offline

Incentivized

• A newly created field isn't synced over into Dooly right away. Would love to see a "Sync fields" button to manually force a refresh

Incentivized

• Not truly a limitation, but I would love it if I could customize the design a bit further within the shared spaces that I create.
• Loading large resources sometimes takes a few seconds - not particularly long and not an issue, but it is not instantaneous in some cases.

Incentivized

I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.

Incentivized

Salesforce IQ is the only system that I have used in the past, it was so slow, such a terrible product that Dooly just works. I think that's just the thing here, Dooly isn't hard, it's not complicated, it just does what it is supposed to do! Take notes easily, outline opportunities and next steps. This shouldn't be a problem, but it is with SFDC, since its so damn slow.

Incentivized

Honestly, I have yet to see another service similar to Showpad. You might have email trackers that tell you when your clients opened up an email or which links from your email were clicked. Showpad has it all, in addition to having a hub of resources where you can easily share with your clients. The level of engagement tracking from using Showpad is next-level.

Incentivized

• Incredible time savings! I easily save at least an hour a week by using Dooly.
• We have more information on accounts and opportunities as we transition accounts to new teammates, so this saves time and ultimately helps us make more money.

Incentivized

• We are not limited by what physical catalogs and literature we get - we can send out any piece of literature to a customer.
• All of our content is centralized in one place.
• Our marketing department has the ability to view what content is shared the most and viewed the most, so they can focus on those items.
• Gives our sales reps visibility into what our customers are looking at.

Incentivized