Doodle vs. Square Appointments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 9.0 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$0
Pricing
DoodleSquare Appointments
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Offerings
Pricing Offerings
DoodleSquare Appointments
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DoodleSquare Appointments
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DoodleSquare Appointments
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All AlternativesView all alternativesView all alternatives
User Ratings
DoodleSquare Appointments
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
10.0
(0 ratings)
User Testimonials
DoodleSquare Appointments
Likelihood to Recommend
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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Looking to automate and have something handle appointments with ease, then square appointments will suit you well. It brings various schedules, tasks and calendar appointments into one place and helps you keep on top of things. Can bring to your attention up and coming appointments, scheduling and meetings with out the need for checking through calendars and to do lists.
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Pros
  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
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  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Cons
  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
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  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Likelihood to Renew
Easy to use and basically free.
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No answers on this topic
Usability
Very simple journey with the few important questions/fields
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No answers on this topic
Support Rating
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Alternatives Considered
Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.
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Square Appointments is easier to use that other solutions from my experience. I find the user interface to be cleaner and more intuitive. I like the reminder features as well as suggested calendar blocks. It is helpful to have the option to show my time as free or busy, include when I am on vacation, and sick time.
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Return on Investment
  • Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
  • Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
  • Doodle doesn't always work well with our campus network, which can be annoying.
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  • Square Appointments enabled us to deal with a large number of clients in a much more rapid time frame than we would have done otherwise.
  • Square Appointments has empowered us to go after other large organizations' business for photography sessions.
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ScreenShots