Doodle vs. Setmore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 9.0 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
Setmore
Score 6.0 out of 10
N/A
SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.
$9
per month per user (unlimited users)
Pricing
DoodleSetmore
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
Team
$9
per month per user (unlimited users)
Pro
$12
per month per user (1-2 users)
Offerings
Pricing Offerings
DoodleSetmore
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to a 58% discount available for annual pricing.
More Pricing Information
Community Pulse
DoodleSetmore
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All AlternativesView all alternativesView all alternatives
User Ratings
DoodleSetmore
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
-
(0 ratings)
User Testimonials
DoodleSetmore
Likelihood to Recommend
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.
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Pros
  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
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  • Two Way Sync with Google Calendar
  • Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
  • The mobile application provides anywhere access.
  • SMS reminders are convenient for our clients.
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Cons
  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
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  • SetMore requires scheduling to buy a service
  • SetMore requires a set time for each service
  • SetMore requires an assigned resource per service
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Likelihood to Renew
Easy to use and basically free.
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No answers on this topic
Usability
Very simple journey with the few important questions/fields
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No answers on this topic
Support Rating
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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No answers on this topic
Alternatives Considered
Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.
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Used those in previous jobs, however, comparing against SetMore. SetMore is more open to internal and external users that can take in place. With the others, many needed a VPN connection to use it. No capabilities for external users of the organization to access and schedule or check the availability of the internal resources. That being said, SetMore needs a facelift. It is a great tool but is getting aged. New freeware available, freemium tools for similar purposes getting out that can fill the gaps where SetMore is failing.
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Return on Investment
  • Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
  • Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
  • Doodle doesn't always work well with our campus network, which can be annoying.
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  • ROI-- Maximizing HR's time in not having to send out repetitive emails to book time with employees.
  • More available to employees, making an open line of communication.
  • Helped to keep track of on and off-boarding employees.
  • Inter-company organization.
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ScreenShots