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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score8.1 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    DonorPerfect

    Score7.5 out of 10
    N/ADonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…

    $99

    per month

    Pricing
    Bloomerang CRMDonorPerfect
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    CORE
    $99.00
    per month
    PLUS
    $199
    per month
    PRO
    $649
    per month
    Offerings
    Pricing Offerings
    Bloomerang CRMDonorPerfect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)
    More Pricing Information
    Community Pulse
    Bloomerang CRMDonorPerfect
    Considered Both Products
    Bloomerang
    Chose Bloomerang CRM
    DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that …
    Incentivized
    Chose Bloomerang CRM
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have …
    Incentivized
    Chose Bloomerang CRM
    I just didn't feel like I would be able to get the reports/data I was looking for with DonorPerfect.
    Incentivized
    Chose Bloomerang CRM
    We switched from DonorPerfect mostly because of price and user efficiency. The tech support team at Bloomerang is great to work with as well and is always available to quickly answer questions.
    Incentivized
    Chose Bloomerang CRM
    The previous CRM used at this organization was DonorPerfect. We were told they were going to be updating their platform to a cloud based system. I did not use it previously, but the old system was archaic. We took the opportunity to search other systems, and Bloomerang was the …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang was more affordable and had features that lined up better with our needs as an organization.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding.
    Incentivized
    Chose Bloomerang CRM
    Overall we felt that Bloomerang was a better product for a lower cost. It provides an easier interface, with a cleaner dashboard, and very easy to customize letters. Creating reports is super-easy.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang was a better choice for this particular nonprofit because their conversion team was thorough and helpful, customer support was good, and the system was easy for staff to learn and implement, especially in comparison with the experience of nonprofits who have used …
    Incentivized
    Chose Bloomerang CRM
    I love being able to see when I log in what my donor retention is and what percentage I have achieved in my fundraising goal. It is extremely beneficial to know how engaged each donor and volunteer is with my organization and to have all interactions and notes with those …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere …
    Incentivized
    Chose Bloomerang CRM
    We liked Bloomerang's pricing and features compared to other software solutions. We also liked Bloomerang's intuitive nature and their commitment to customer support and continuing learning through the classes and webinars they offer. Some systems are so complex you have to …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang has all the same functionality (or more!) at comparable pricing. For my clients, we chose Bloomerang because the learning curve for the software would be substantially less that with other solutions.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang is user-friendly and could do all the things we wanted from it from both volunteer side and donor side.
    Incentivized
    Chose Bloomerang CRM
    Raiser's Edge didn't do any of what I needed and their NXT version was crazy complicated and triple the price. DonorPerfect was a close 2nd place. Their event management was better, but we only run one event and Bloomerang was better on everything else. Bloomerang also had …
    Incentivized
    Chose Bloomerang CRM
    For a small non-profit organization, Bloomerang offered much of what a larger more complex system offers, but at a rate that is so much more affordable!
    Incentivized
    SofterWare
    Chose DonorPerfect
    DonorPerfect has more comprehensive features and modules than Bloomerang, which I used at a former organization, but I wasn't involved in the decision to implement DonorPerfect at my current organization.
    Incentivized
    Chose DonorPerfect
    Better price and comparable features. Stronger features and similar pricing.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    37 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    27 Answers
    Features
    Bloomerang CRMDonorPerfect
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and DonorPerfect
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    37% above category average
    DonorPerfect
    -
    Ratings
    Constituent engagement and marketing9.22 Ratings00 Ratings
    Social listening10.01 Ratings00 Ratings
    Digital advocacy enablement10.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and DonorPerfect
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    21% below category average
    DonorPerfect
    6.4
    1 Ratings
    0% below category average
    Reporting and data visualization8.02 Ratings6.41 Ratings
    Wealth screening2.42 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and DonorPerfect
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    14% above category average
    DonorPerfect
    5.0
    1 Ratings
    20% below category average
    Online donation options7.01 Ratings5.51 Ratings
    Event registration and ticketing00 Ratings4.51 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and DonorPerfect
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    25% above category average
    DonorPerfect
    5.5
    1 Ratings
    22% below category average
    Role-based user permissions8.42 Ratings9.11 Ratings
    Mobile access8.01 Ratings1.81 Ratings
    Integrations10.01 Ratings5.51 Ratings
    User Ratings
    Bloomerang CRMDonorPerfect
    Likelihood to Recommend
    8.4
    (101 ratings)
    7.3
    (95 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    10.0
    (9 ratings)
    Usability
    8.0
    (5 ratings)
    7.3
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (2 ratings)
    Support Rating
    10.0
    (3 ratings)
    8.0
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.5
    (7 ratings)
    Configurability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (2 ratings)
    User Testimonials
    Bloomerang CRMDonorPerfect
    Likelihood to Recommend
    Bloomerang
    No answers on this topic
    SofterWare
    No answers on this topic
    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
    Read full review
    SofterWare
    • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
    • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
    Read full review
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
    Read full review
    SofterWare
    • It could provide some of the standard reports fundraisers need as canned reports
    • It could provide optional salutations so you could mail to only one person - not both
    • It could enable us to set up monthly giving categories without using their donation program
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
    Read full review
    SofterWare
    It is by far the most cost-effective
    Incentivized
    Read full review
    Usability
    Bloomerang
    No answers on this topic
    SofterWare
    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
    Incentivized
    Read full review
    Reliability and Availability
    Bloomerang
    No answers on this topic
    SofterWare
    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
    Incentivized
    Read full review
    Performance
    Bloomerang
    No answers on this topic
    SofterWare
    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
    Incentivized
    Read full review
    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
    Read full review
    SofterWare
    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
    Read full review
    In-Person Training
    Bloomerang
    No answers on this topic
    SofterWare
    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
    Incentivized
    Read full review
    Online Training
    Bloomerang
    No answers on this topic
    SofterWare
    It was decent.
    Incentivized
    Read full review
    Implementation Rating
    Bloomerang
    No answers on this topic
    SofterWare
    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
    Read full review
    SofterWare
    No answers on this topic
    Scalability
    Bloomerang
    No answers on this topic
    SofterWare
    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
    Incentivized
    Read full review
    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
    Read full review
    SofterWare
    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Incentivized
    Read full review
    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.