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DonorDock vs. Kindful (discontinued, now part of Bloomerang)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorDock

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $89

    per month

    Kindful (discontinued, now part of Bloomerang)

    Score9 out of 10
    N/AKindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.

    $119

    per month

    Pricing
    DonorDockKindful (discontinued, now part of Bloomerang)
    Editions & Modules
    Free Forever
    $0
    per month
    Lite
    $89
    per month
    Essentials
    $129
    per month
    Professional
    $239
    per month
    Standard
    $119
    per month
    Standard
    $239
    per month
    Standard
    $349
    per month
    Standard
    $459
    per month
    Standard
    $579
    per month
    Standard
    $699
    per month
    Offerings
    Pricing Offerings
    DonorDockKindful (discontinued, now part of Bloomerang)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited Contact - no contractsAll plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.
    More Pricing Information
    Features
    DonorDockKindful (discontinued, now part of Bloomerang)
    Communications and Marketing
    Comparison of Communications and Marketing features of DonorDock and Kindful (discontinued, now part of Bloomerang)
    Feature
    DonorDock
    9.1
    2 Ratings
    30% above category average
    Kindful (discontinued, now part of Bloomerang)
    -
    Ratings
    Constituent engagement and marketing9.12 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorDock and Kindful (discontinued, now part of Bloomerang)
    Feature
    DonorDock
    8.9
    2 Ratings
    32% above category average
    Kindful (discontinued, now part of Bloomerang)
    -
    Ratings
    Reporting and data visualization8.72 Ratings00 Ratings
    Wealth screening9.11 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorDock and Kindful (discontinued, now part of Bloomerang)
    Feature
    DonorDock
    9.1
    2 Ratings
    40% above category average
    Kindful (discontinued, now part of Bloomerang)
    -
    Ratings
    Online donation options9.12 Ratings00 Ratings
    Event registration and ticketing9.11 Ratings00 Ratings
    Text and phone donations9.12 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorDock and Kindful (discontinued, now part of Bloomerang)
    Feature
    DonorDock
    9.0
    2 Ratings
    27% above category average
    Kindful (discontinued, now part of Bloomerang)
    -
    Ratings
    Role-based user permissions9.12 Ratings00 Ratings
    Mobile access8.92 Ratings00 Ratings
    Integrations9.12 Ratings00 Ratings
    User Ratings
    DonorDockKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    9.1
    (3 ratings)
    9.0
    (20 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (11 ratings)
    User Testimonials
    DonorDockKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    DonorDock
    No answers on this topic
    Discontinued Products
    Kindful is well suited when:
    • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
    • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
    • Need a powerful but user friendly tool with customizable reports
    Kindful is not well suited when:
    • You need very advanced customization such as the ability to built entire custom screens
    • You need to track donations in multiple currencies
    Incentivized
    Read full review
    Pros
    DonorDock
    • Fast customer service response
    • Easy to use platform
    • Track the email open rate and link click number
    Incentivized
    Read full review
    Discontinued Products
    • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
    • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
    • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
    • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
    Incentivized
    Read full review
    Cons
    DonorDock
    • Customized Reporting
    • Dynamic Tagging
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    DonorDock
    The platform is easy to use and the step-by-step instruction was helpful!
    Incentivized
    Read full review
    Discontinued Products
    From operations, support, and donor management, Kindful's UX and UI are top-notch.
    Incentivized
    Read full review
    Support Rating
    DonorDock
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    DonorDock
    No answers on this topic
    Discontinued Products
    Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
    Incentivized
    Read full review
    Return on Investment
    DonorDock
    • Greater engagement across the organization with our CRM
    • Greater engagement with donors.
    Read full review
    Discontinued Products
    • Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
    • We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
    Incentivized
    Read full review
    ScreenShots

    DonorDock Screenshots

    Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Product screenshotProduct screenshotProduct screenshot

    Kindful (discontinued, now part of Bloomerang) Screenshots

    Screenshot of Reporting analyticsScreenshot of Contact profileScreenshot of Fundraising functionality