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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorDock

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $89

    per month

    GiveSmart

    Score6.9 out of 10
    N/AGiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…N/A
    Pricing
    DonorDockGiveSmart
    Editions & Modules
    Free Forever
    $0
    per month
    Lite
    $89
    per month
    Essentials
    $129
    per month
    Professional
    $239
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorDockGiveSmart
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlimited Contact - no contracts
    More Pricing Information
    Community Pulse
    DonorDockGiveSmart
    Considered Both Products
    DonorDock
    No answer on this topic
    Momentive Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    84%
    Would buy again
    67 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    66 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    57 Answers
    Features
    DonorDockGiveSmart
    Communications and Marketing
    Comparison of Communications and Marketing features of DonorDock and GiveSmart
    Feature
    DonorDock
    9.1
    2 Ratings
    30% above category average
    GiveSmart
    -
    Ratings
    Constituent engagement and marketing9.12 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorDock and GiveSmart
    Feature
    DonorDock
    8.9
    2 Ratings
    32% above category average
    GiveSmart
    -
    Ratings
    Reporting and data visualization8.72 Ratings00 Ratings
    Wealth screening9.11 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorDock and GiveSmart
    Feature
    DonorDock
    9.1
    2 Ratings
    40% above category average
    GiveSmart
    -
    Ratings
    Online donation options9.12 Ratings00 Ratings
    Event registration and ticketing9.11 Ratings00 Ratings
    Text and phone donations9.12 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorDock and GiveSmart
    Feature
    DonorDock
    9.0
    2 Ratings
    27% above category average
    GiveSmart
    -
    Ratings
    Role-based user permissions9.12 Ratings00 Ratings
    Mobile access8.92 Ratings00 Ratings
    Integrations9.12 Ratings00 Ratings
    User Ratings
    DonorDockGiveSmart
    Likelihood to Recommend
    9.1
    (3 ratings)
    8.2
    (168 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (7 ratings)
    Usability
    9.1
    (1 ratings)
    7.9
    (167 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (166 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    DonorDockGiveSmart
    Likelihood to Recommend
    DonorDock
    No answers on this topic
    Momentive Software
    GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
    Incentivized
    Read full review
    Pros
    DonorDock
    • Fast customer service response
    • Easy to use platform
    • Track the email open rate and link click number
    Incentivized
    Read full review
    Momentive Software
    • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
    • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
    • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
    Incentivized
    Read full review
    Cons
    DonorDock
    • Customized Reporting
    • Dynamic Tagging
    Read full review
    Momentive Software
    No answers on this topic
    Likelihood to Renew
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Usability
    DonorDock
    The platform is easy to use and the step-by-step instruction was helpful!
    Incentivized
    Read full review
    Momentive Software
    No answers on this topic
    Reliability and Availability
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Performance
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Support Rating
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Online Training
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Implementation Rating
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Alternatives Considered
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Scalability
    DonorDock
    No answers on this topic
    Momentive Software
    No answers on this topic
    Return on Investment
    DonorDock
    • Greater engagement across the organization with our CRM
    • Greater engagement with donors.
    Read full review
    Momentive Software
    No answers on this topic
    ScreenShots

    DonorDock Screenshots

    Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Product screenshotProduct screenshotProduct screenshot

    GiveSmart Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot