DocuWare vs. SurveySense by Marcom Robot

DocuWare

32 Reviews and Ratings

SurveySense by Marcom Robot

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DocuWare	Score9.2 out of 10	N/A	DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.	$300 per month
SurveySense by Marcom Robot	N/A	Small Businesses (1-50 employees)	Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one…	$16 per month

Pricing

DocuWare

SurveySense by Marcom Robot

Base: $300
per month
Enterprise: 1,500
per month
Pro: Contact sales team
Large Enterpriser: Contact sales team

Free (20 responses/mo.): $0
per month
Small (100 responses/mo.): $16
per month
Medium (500 responses/mo.): $41
per month
Large (1,000 responses/mo.): $66
per month

Pricing Offerings
DocuWare	SurveySense by Marcom Robot
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

—

Pricing plans start with free and scale up as much as needed.

User Ratings
	DocuWare	SurveySense by Marcom Robot
Likelihood to Recommend	9.0 (7 ratings)	- (0 ratings)
Likelihood to Renew	9.0 (1 ratings)	- (0 ratings)
Usability	7.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (2 ratings)	- (0 ratings)

User Testimonials
	DocuWare	SurveySense by Marcom Robot
Likelihood to Recommend	DocuWare We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident. Incentivized Bill Szczytko Chief Information Officer Read full review	Marcom Robot No answers on this topic
Pros	DocuWare OCR is very good Support Ease of use Incentivized Joe Ely CIO (Chief Information Officer) Read full review	Marcom Robot No answers on this topic
Cons	DocuWare No answers on this topic	Marcom Robot No answers on this topic
Likelihood to Renew	DocuWare Docuware has become a vital part of our organization. Incentivized Bill Szczytko Chief Information Officer Read full review	Marcom Robot No answers on this topic
Usability	DocuWare No answers on this topic	Marcom Robot No answers on this topic
Support Rating	DocuWare No answers on this topic	Marcom Robot No answers on this topic
Alternatives Considered	DocuWare No answers on this topic	Marcom Robot No answers on this topic
Return on Investment	DocuWare Allowed us to do multiple hours less data entry per client/per week. ROI very quickly. Package is customizable so you can scale as needed. Incentivized Joe Ely CIO (Chief Information Officer) Read full review	Marcom Robot No answers on this topic
ScreenShots		SurveySense by Marcom Robot Screenshots