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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.3 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Penneo

    Score10 out of 10
    N/APenneo is a digital signature and digital transaction management software in the Nordics. The solution helps businesses in multiple industries streamline their document-based processes. Business process automation With Penneo enables users to automate repetitive, time-consuming tasks by sending documents for signing to the right people in the right order via predefined workflows. Minimize the risk associated with manual data entry and reduce the time spent on…

    $155

    per month

    Pricing
    DocuSignPenneo
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Penneo Basic
    $155
    per month
    Offerings
    Pricing Offerings
    DocuSignPenneo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$478 per installation
    Additional Details
    More Pricing Information
    Community Pulse
    DocuSignPenneo
    Considered Both Products
    DocuSign
    No answer on this topic
    Penneo A/S
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    78 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    59 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    63 Answers
    No answers on this topic
    Best Alternatives
    DocuSignPenneo
    Small Businesses
    Foxit eSign
    Score9.8 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignPenneo
    Likelihood to Recommend
    4.6
    (155 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    3.9
    (13 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignPenneo
    Likelihood to Recommend
    DocuSign
    I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
    Incentivized
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    Penneo A/S
    Penneo is really well suited if you want to handle all contracts online. Reducing process time and reducing "waste" of paper being printed. It can speed up the process for all. To my knowledge, it's not possible to fraud the system, and the files being signed are always verified correctly.
    Incentivized
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    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
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    Penneo A/S
    • Easy to handle contracts
    • Unable for users to edit contracts, which ensure compliance for our legal team.
    • All files can be stored on your computer.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
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    Penneo A/S
    • For Danish users, it would be nice if Penneo offered the ability to sign and verify using MitID.
    • For signees, it would be nice to have a feature to add comments for documents, not just personal but also for the client.
    • As company the software solution is really great. There is not much negative points to highlight.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Penneo A/S
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Penneo A/S
    No answers on this topic
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
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    Penneo A/S
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
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    Penneo A/S
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Penneo A/S
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Penneo A/S
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Penneo A/S
    No answers on this topic
    Alternatives Considered
    DocuSign
    I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
    Incentivized
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    Penneo A/S
    No answers on this topic
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    Penneo A/S
    No answers on this topic
    Return on Investment
    DocuSign
    • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
    • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
    • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
    Incentivized
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    Penneo A/S
    • As stated earlier Penneo has made a really positive impact on reducing our process time when signing contracts. Now we are able to complete a process with two or three sign-offs within a day. Before this process usually took a week.
    • We reduce a lot of physical storage by having all files electronically. Files are saved as PDFs and stored securely on a server. Earlier these were printed files stored in a physical folder.
    • As a large company we really want to reduce of environmental impact, and reducing a lot of physical prints is also a key measure for us. Penneo has had a positive impact on us in this regard.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Penneo Screenshots

    Screenshot of Custom flows based on predefined rulesScreenshot of Document status overviewScreenshot of Automatic remindersScreenshot of Multi-signing (sign multiple documents at the same time)Screenshot of Identity validation via eIDsScreenshot of Automatic data deletion