Document360 vs. Trainual

If you are going to start a project with a team, Document360 will help you to save your ideas and information. And you only need to coordinate with your teammates to understand the ideas. Also, they can contribute their ideas which will improve your project size.

Trainual is well suited for new hires. They can be introduced to our processes and products before testing and trying themselves. Trainual provides for a less jarring experience for anyone new to our team. Every time someone new starts it is imperative that they complete all the training modules within Trainual before doing some of the work themselves. It definitely allows for a smoother transition to the team and work life

Incentivized

• The support team at DOC360 is truly outstanding.
• What sets them apart is their exceptional availability and transparency
• Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience

• Makes it easy to edit text
• Easily locate documentation
• Easy to add pdf's and videos to manuals
• Easy to create new topics and steps.

Incentivized

• Adding support to include large videos and images online.
• Integration with Salesforce.
• Auto correct spellings and word suggestion.

Incentivized

• The layout for all subjects is very overwhelming, and I'd love to be able to sort into folders or buckets.
• I'd also like to be able to see all steps within ALL subjects in one area and be able to reorganize those with a simple drag and drop, instead of having to copy and paste text to move from one subject to another.

Incentivized

Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant

During the entire sales process, the Trainual team was great to work with. After the sale, their onboard process was top notch as well and was very quick to answer any questions and actually were open to customizing the platform to meet our specific needs. They have been great this entire time.

Incentivized

DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating through documents is straightforward on DOC360. These are the reasons we stick to DOC360 more and more. Words are not enough to note down here

No comparison as it relates to many differences. You’re not able to create a portal or generate different classes to make the training fun like trainual it has been a lot easier for our team members to get caught up on any new products and other software that we used has not been able to compare with the ease of use.

Incentivized

• It boasts expectional customer support with a highly responsive team.
• Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
• The user interface is straightforward and intuitive
• $20,000 annual savings in creating SOP documents.
• $30,000 annual savings+ for customer -facing how to documents
• 10 x improvements of speed of documents getting to our customers

• Trainual has very positively help us in on-boarding new employees! Everyone is provided the same information about company structure, mission, vision, etc.
• Trainual has helped us solidify and keep consistent with our training of new employees. We are able to train people faster and they seem to be retaining the information better!

Incentivized