Document360 vs. Lexis Search Advantage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Document360
Score 9.2 out of 10
Enterprise companies (1,001+ employees)
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A
Lexis Search Advantage
Score 9.0 out of 10
N/A
Lexis Search Advantage is a document search and indexing application; platform agnostic, Lexis Search Advantage is meant to integrate with a firm's document management system to make internal knowledge and relevant documents more accessible.N/A
Pricing
Document360Lexis Search Advantage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Document360Lexis Search Advantage
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Document360Lexis Search Advantage
Best Alternatives
Document360Lexis Search Advantage
Small Businesses
Front
Front
Score 7.1 out of 10
Front
Front
Score 7.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Document360Lexis Search Advantage
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Document360Lexis Search Advantage
Likelihood to Recommend
If you are going to start a project with a team, Document360 will help you to save your ideas and information. And you only need to coordinate with your teammates to understand the ideas. Also, they can contribute their ideas which will improve your project size.
Read full review
It is good for researching previous news stories on a subject and it can be helpful for tracking down people and their biographical information. If you're looking for academic studies on a subject, this is not the best place to go in my opinion. It is also not always current with addresses and phone numbers.
Read full review
Pros
  • The support team at DOC360 is truly outstanding.
  • What sets them apart is their exceptional availability and transparency
  • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
Read full review
  • Searching for news stories on a subject.
  • Tracking down people.
  • Tracking down previous residences of a person.
Read full review
Cons
  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.
Read full review
  • Not all address location information is accurate or up to date.
  • The previous search function for news stories was easier to use than what was changed last year.
Read full review
Usability
Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
Read full review
No answers on this topic
Support Rating
No answers on this topic
It's been several years since I called for help but when I did, Lexis was very helpful.
Read full review
Alternatives Considered
DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating through documents is straightforward on DOC360. These are the reasons we stick to DOC360 more and more. Words are not enough to note down here
Read full review
Lexis is much more refined in its results. I use it because it is a newsroom standard and it is what is provided by the company.
Read full review
Return on Investment
  • It boasts expectional customer support with a highly responsive team.
  • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
  • The user interface is straightforward and intuitive
  • $20,000 annual savings in creating SOP documents.
  • $30,000 annual savings+ for customer -facing how to documents
  • 10 x improvements of speed of documents getting to our customers
Read full review
  • No idea -- I don't deal with our finances.
Read full review
ScreenShots

Document360 Screenshots

Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureScreenshot of