D&B Hoovers vs. InterSystems HealthShare

D&B Hoovers is able to help immensely when doing a prospecting research regarding an industry or a company. I use it a few times a month. Once you get the hang of it, it's pretty easy to use. The lists and reports exported from D&B Hoovers are easy to integrate to your presentations and research.

Incentivized

InterSystems HealthShare is an extremely powerful platform for which we have not found a need it cannot meet. Granted, some particular complex solutions may require a bit more 'engineering' level talent than some healthcare organizations staff in their traditional 'interface departments'. Organizations that make the investment in InterSystems AND their staff through training and empowerment of bettering their career will rapidly reap the rewards of a robust integration foundation with support for rapidly increasing the organization's ability to action their data using analytics, natural language processing, machine learning and business process orchestration. Through HealthShare, I have been able to harvest key business and clinical metrics rapidly from plain text blobs into discrete data elements, empowering our analytic users, reducing manual data entry and bettering the lives of our most important customer - the patient.

Incentivized

• I use the visitor intelligence and it will tell me what office from a company has visited our site. I'll, in turn, go through D&B Hoovers to find the relevant contacts that we would benefit from speaking with at that company. I will call or email them, and it's just in a few months we've been using visitor intelligence has led to several ongoing conversations of companies who will become clients and it's an annual calculation to due. It's an ongoing relationship.

Incentivized

• A wealth of specific integration adaptors provided with the product, allowing for rapid low-code integrations for a myriad of use-cases.
• Most InterSystems provided functionality delivered with the product can be review and extended to allow for rapid development of custom solutions for adaptors and tools not met out-of-the-box.
• Continual timely releases ensure organizations can keep up to date with the rapidly changing healthcare integration space, while trusting that upgrades do not mean months of testing and validation. Most major upgrades can be completed within a few weeks of simple unit testing.

Incentivized

• I'd prefer if the company size estimates were omitted when there is no data behind it to work off of
• I've never heard from an account rep
• Training resources? These could already exist but just connecting the dots to them for user would be helpful

Incentivized

• Improvements to built in REST, SOAP and FHIR adapters to allow for low-code solutions against modern integration web service APIs.
• Terminology engine improvements to provide auto-mapping against the plethora of terminology datasets required by FHIR and US CDI standards.
• Tighter integration with Git/GitHub and similar platforms to enable Continuous Integration and Development models out of the box not only for general developers but healthcare integrators.

Incentivized

The D&B tool has really open up new opportunities for us and really helped the business. Additionally, on a personal level, the platform is very easy to use and I never had any problems with it. From there, I was also able to build some interesting analyses that helped me grow within the company and land me where I am today. I do not use it as much as I used to, but I know what I can do with this tool if needed.

D&B Hoovers is very user friendly. Its tabs provide are easy to understand for what topics you are looking to review while doing a company search. For example, site contacts is clearly all the contacts point at a particular location. So if you need to get contact information for xyz individual at a company its right at your fingertips.

Incentivized

The platform is generally reliable and accessible when needed, with minimal application errors or unplanned outages. There may be occasional maintenance or minor disruptions, but these are usually communicated in advance and handled efficiently. Overall, it offers a high level of availability, ensuring that you can count on it for your daily operations.

Incentivized

While the platform generally functions well, with pages loading in a reasonable time and reports completing within a satisfactory timeframe, there is room for improvement. Performance can sometimes lag with more complex queries or during peak usage times. Additionally, when integrated with other software or systems, there can be occasional slowdowns. Overall, while it performs adequately, optimizing speed and integration efficiency could enhance the user experience.

Incentivized

I think it could be better, easier and faster. Whenever I chat with someone it takes so long to get to an actual agent, and then when I finally get to one, they oftentimes don't have the answers for me or do not understand what I am asking, which is very frustrating.

Incentivized

The training sessions were well-structured and covered the key functionalities of the platform, making it easy to get up to speed. The trainers were knowledgeable and responsive to questions, which added value to the learning experience. However, a bit more in-depth coverage of advanced features and use cases would have made the training even more beneficial.

Incentivized

for our use case, the implementation was minimal and we did not need a lot of help. The D&B Hoovers platform is pretty intuitive and our account manager was ready for any questions that came up when we use the D&B Hoovers platform

Incentivized

We evaluated a few other tools including ZoomInfo, LinkedIn Sales Navigator, but D&B Hoovers emerged as the best overall fit for our hotel sales use case due to its depth of company data, broad industry coverage, and powerful geographic filtering capabilities. Our primary objective was to identify and contact businesses near our hotels that regularly need corporate lodging accommodations, operate project-based or travel-heavy industries, have the decision-making personnel we can reach directly.

Incentivized

InterSystems HealthShare is not your standard integration platform. While the Health Connect product could be construed as an 'interface engine', it is so much more. The capabilities to extend the engine using low code and visual business process modeling ensures a wealth of use cases not covered by a traditional interface engine. Furthermore, while not a direct competitor of Epic (Epic is in fact an InterSystems customer themselves), we are far more comfortable relying on the robustness of the HealthShare platform for complex integrations, data modeling and data normalization using HealthShare than just Bridges and Interconnect alone.

Incentivized

D&B Hoovers is quite effective at adapting to the needs of different departments and locations, allowing for flexible deployment and integration across various parts of an organization. While it scales well and supports a broad range of users and functions, there might be some limitations depending on the size and complexity of the organization’s requirements. Overall, it provides a robust solution that can grow with your needs.4o mini

Incentivized

• D&B Hoovers allows me to make the most of my time when searching for companies within specific industries. Once I find a company and examine their profile, I can then generate a list of employees in the purchasing and engineering departments. The profiles for each listed employee contain cell phone, Email address and LinkedIn profile. This information helps me to bypass the companies front desk and get directly to the people I need to speak with.
• By knowing the specific job title for the people that I am contacting and then being able to click on their LinkedIn link to learn a little about them before I make the call, I come across as a sales professional instead of an impersonal cold-caller.
• In cases where I do need to go through a front desk receptionist whose primary mission is to screen out sales people, I find that three out of four times the receptionist will connect me to the specific employee because I know their name, department, and job title. The Intel provided by D&B Hoovers makes it possible for me to get to the people I need to speak with.

Incentivized

• Simple integration development time has been reduced from weeks to days.
• Complex integration development time has been reduced from months to weeks.
• On-call Support after-hours for the integration team has been nearly non-existent since the move to InterSystems, increasing employee retention and satisfaction as InterSystems 'just works'.
• Less need to purchase other products to implement complex integrations through web service APIs and SQL ETL processes - it can all be done with InterSystems.

Incentivized