Discourse vs. FanHero

Discourse is perfect for communities and basically the best forum software out there. Wherever a forum would make sense, Discourse is probably the best solution. Having said that, small corporations with little external outreach have limited advantages with Discourse, since it's designed to facilitate discussions which happen at a slower pace while startups and small corporations will probably want to move faster with software like Slack.

Incentivized

• It is a super-easy way for members to have online discussions
• Very easy to administer and moderate discussions
• The pricing is fair and the support is top-notch

Incentivized

• Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
• Private Messages can be seen by Administrators, something which might not be clear to everybody.
• Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.

Incentivized

Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.

Incentivized

• It allowed us to stand up multiple community discussion forums for various project
• It caused some difficulty when navigating our grant application process
• It allowed us to track public interest in different discussions

Incentivized