Discord vs. Socialcast (discontinued)

Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.

Incentivized

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.

• One to many Communications to ensure that we can quickly get messages out when we have to.
• Quick polling of questions and issues
• The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.

Incentivized

• Had an easy to use interface.
• The ability to opt in and out of various groups is great.
• It works great for large companies with lots of people.

Incentivized

• Adding friends for DMing is a little confusing.
• Joining new servers can have some roadblocks.
• Notification setup can be difficult, some individuals were only notified if tagged.
• Archiving a channel without losing everything.
• Having to upload images before sharing instead of accessing everything in my own library.

Incentivized

• Mobile App does not provide enough functionality to be useful, but improvements have been made.
• More workflow tools
• More common business process apps

Incentivized

Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions

Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work

Incentivized

The UX is its best feature

There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,

Incentivized

Excellent support; of course not perfect. :-)

Not applicable, as it is a SaaS platform with minimal implementation

The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.

Incentivized

CA Flowdock, Igloo and SocialCast are similar tools that deliver essential features to build an internal social network.

SocialCast is reliable and supported by VmWare. This can make people feel "safer".

SocialCast has also a clean interface where you can find options and features quickly. The interface is friendly and fast and is not annoying like the CA Flowdock interface (which opens a new tab/window in almost every place you click).

Incentivized

• Very feature dense on a free-level.
• Easy to build a good sense of discourse and community.
• Generally a more casual vibe than similar platforms.
• Channels with a large number of users can be overly hectic to the point of diminishing returns.

Incentivized

• Definitely more organized project management and team collaboration.
• Efficiency in carrying out tasks.
• Creates a spirit of collaboration and friendliness among colleagues.

Incentivized