Discord vs. SnapComms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.3 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.N/A
SnapComms
Score 8.0 out of 10
N/A
SnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features are designed to ensure staff see messages at the right time, every…N/A
Pricing
DiscordSnapComms
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
No answers on this topic
Offerings
Pricing Offerings
DiscordSnapComms
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing starts from 100 employees. Pricing can be found on the SnapComms website
More Pricing Information
Community Pulse
DiscordSnapComms
Features
DiscordSnapComms
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
Ratings
6% above category average
SnapComms
-
Ratings
Task Management8.40 Ratings00 Ratings
Gantt Charts9.00 Ratings00 Ratings
Scheduling8.00 Ratings00 Ratings
Workflow Automation7.00 Ratings00 Ratings
Mobile Access9.20 Ratings00 Ratings
Search8.70 Ratings00 Ratings
Visual planning tools7.00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.9
Ratings
0% below category average
SnapComms
-
Ratings
Chat9.50 Ratings00 Ratings
Notifications9.20 Ratings00 Ratings
Discussions9.50 Ratings00 Ratings
Surveys8.00 Ratings00 Ratings
Internal knowledgebase9.10 Ratings00 Ratings
Integrates with GoToMeeting10.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings00 Ratings
Integrates with Outlook4.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
Ratings
2% below category average
SnapComms
-
Ratings
Versioning6.80 Ratings00 Ratings
Video files7.20 Ratings00 Ratings
Audio files6.70 Ratings00 Ratings
Document collaboration6.50 Ratings00 Ratings
Access control8.20 Ratings00 Ratings
Advanced security features7.60 Ratings00 Ratings
Integrates with Google Drive10.00 Ratings00 Ratings
Device sync8.30 Ratings00 Ratings
Best Alternatives
DiscordSnapComms
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Flock
Flock
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordSnapComms
Likelihood to Recommend
8.1
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
-
(0 ratings)
User Testimonials
DiscordSnapComms
Likelihood to Recommend
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
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If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.
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Pros
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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  • Clear and direct messaging
  • Groups and targets users
  • Small footprint on PCs
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Cons
  • Adding friends for DMing is a little confusing.
  • Joining new servers can have some roadblocks.
  • Notification setup can be difficult, some individuals were only notified if tagged.
  • Archiving a channel without losing everything.
  • Having to upload images before sharing instead of accessing everything in my own library.
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  • Auto update of the client silently
  • Better data capture for statistics
  • One-time licensing
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Usability
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
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No answers on this topic
Support Rating
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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No answers on this topic
Alternatives Considered
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.
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No answers on this topic
Return on Investment
  • Very feature dense on a free-level.
  • Easy to build a good sense of discourse and community.
  • Generally a more casual vibe than similar platforms.
  • Channels with a large number of users can be overly hectic to the point of diminishing returns.
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  • Positive reduction of phone contacts with Retail estate
  • Positive view on target audience
  • Positive improvement via the statistics provided by the tool
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ScreenShots

SnapComms Screenshots

Screenshot of Employee Mobile AppScreenshot of Newsletter productScreenshot of SnapComms Content ManagerScreenshot of Lockscreen ProductScreenshot of Screensa