Discord vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.3 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.N/A
Google Chat
Score 8.4 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
DiscordGoogle Chat
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
No answers on this topic
Offerings
Pricing Offerings
DiscordGoogle Chat
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscordGoogle Chat
Features
DiscordGoogle Chat
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
Ratings
6% above category average
Google Chat
8.4
Ratings
9% above category average
Task Management8.40 Ratings8.00 Ratings
Gantt Charts9.00 Ratings8.50 Ratings
Scheduling8.00 Ratings9.00 Ratings
Workflow Automation7.00 Ratings7.90 Ratings
Mobile Access9.20 Ratings9.30 Ratings
Search8.70 Ratings9.00 Ratings
Visual planning tools7.00 Ratings7.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.9
Ratings
0% below category average
Google Chat
8.9
Ratings
12% above category average
Chat9.50 Ratings10.00 Ratings
Notifications9.20 Ratings10.00 Ratings
Discussions9.50 Ratings8.30 Ratings
Surveys8.00 Ratings8.40 Ratings
Internal knowledgebase9.10 Ratings9.00 Ratings
Integrates with GoToMeeting10.00 Ratings8.00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings8.20 Ratings
Integrates with Outlook4.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
Ratings
2% below category average
Google Chat
9.0
Ratings
14% above category average
Versioning6.80 Ratings8.70 Ratings
Video files7.20 Ratings8.00 Ratings
Audio files6.70 Ratings8.30 Ratings
Document collaboration6.50 Ratings9.90 Ratings
Access control8.20 Ratings9.50 Ratings
Advanced security features7.60 Ratings10.00 Ratings
Integrates with Google Drive10.00 Ratings8.10 Ratings
Device sync8.30 Ratings9.30 Ratings
Best Alternatives
DiscordGoogle Chat
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordGoogle Chat
Likelihood to Recommend
8.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.2
(0 ratings)
7.3
(0 ratings)
User Testimonials
DiscordGoogle Chat
Likelihood to Recommend
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
Read full review
Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.
Read full review
Pros
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review
Cons
  • Adding friends for DMing is a little confusing.
  • Joining new servers can have some roadblocks.
  • Notification setup can be difficult, some individuals were only notified if tagged.
  • Archiving a channel without losing everything.
  • Having to upload images before sharing instead of accessing everything in my own library.
Read full review
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Read full review
Likelihood to Renew
No answers on this topic
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Usability
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
Read full review
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
Read full review
Support Rating
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
Alternatives Considered
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.
Read full review
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.
Read full review
Return on Investment
  • Very feature dense on a free-level.
  • Easy to build a good sense of discourse and community.
  • Generally a more casual vibe than similar platforms.
  • Channels with a large number of users can be overly hectic to the point of diminishing returns.
Read full review
  • Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
  • Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
  • 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.
Read full review
ScreenShots