Directly vs. Zenvia Conversion
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | Score6.8 out of 10 | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
 Zenvia Conversion | Score6 out of 10 | N/A | Zenvia develops technology that simplifies communication between businesses and customers whether they reach out through a website, through a social network, or by walking into a store; the service helps companies deliver service through WhatsApp. | $130 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Likelihood to Recommend | 7.0 | - |
| Directly | Zenvia Conversion | |
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