Directly vs. Wazzup
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | Score6.8 out of 10 | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
 Wazzup | N/A | N/A | Wazzup is an online service that integrates all communications with clients into a CRM system, such as connecting WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messengers to more than 20 different CRM systems, centralizing messages from customers. The service also sends automatic notifications about orders, payments, and deliveries, simplifying management tasks and enhancing customer service quality. Connecting Wazzup to CRM systems facilitates quicker responses, the… | $20 per month per user |
| Directly | Wazzup | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | For Wazzup services, prices vary based on preferred 1) package option and 2) payment frequency. Three package options are available: start, pro, or max. Payment frequency can be yearly, half-yearly, or monthly. | ||||||||||||||
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| Directly | Wazzup | |
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| Small Businesses | No answers on this topic | No answers on this topic |
| Medium-sized Companies |  Quadient Inspire Score8.6 out of 10 | Quadient Inspire Score8.6 out of 10 |
| Enterprises | Quadient Inspire Score8.6 out of 10 | Quadient Inspire Score8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | Wazzup | |
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| Likelihood to Recommend | 7.0 | - |
| Directly | Wazzup | |
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| Likelihood to Recommend |
| No answers on this topic |
| Pros |
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| Cons |
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| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Wazzup Screenshots      |
