Directly vs. Ventas CPQ SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Directly
Score 6.8 out of 10
N/A
Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…N/A
Ventas CPQ SMS
Score 0.0 out of 10
N/A
Ventas CPQ & SMS solution is an enterprise application that allows users to connect with leads, customers and contacts through SMS. It can be connected with Salesforce CPQ to interact or share business information. The automation tool supports workflows to send messages without micromanaging, and users can view conversations and perform SMS scheduling to engage customers. Ventas helps users Improve conversion with SMS Automation Enhance SMS engagements on the same…
$6
per month per user
Pricing
DirectlyVentas CPQ SMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DirectlyVentas CPQ SMS
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DirectlyVentas CPQ SMS
User Ratings
DirectlyVentas CPQ SMS
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
DirectlyVentas CPQ SMS
Likelihood to Recommend
Directly Software, Inc.
It is well suited for customer experience service management but, it should focus more on a support system.
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kcloud technologies
No answers on this topic
Pros
Directly Software, Inc.
  • customer messaging management
  • IVR
  • Branding
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kcloud technologies
No answers on this topic
Cons
Directly Software, Inc.
  • support
  • moderation
  • termination process
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kcloud technologies
No answers on this topic
Alternatives Considered
Directly Software, Inc.
Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive
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kcloud technologies
No answers on this topic
Return on Investment
Directly Software, Inc.
  • increased branding
  • increased numbers of customer
  • increased customer loyalty
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kcloud technologies
No answers on this topic
ScreenShots