Diligent One Platform vs. Workiva

Board member meetings and discussions around governance, compliance, financial risk analysis, and risk management. The sharing of confidential documents is very secure and well-suited to use. The security of discussion is a great feature among members and leadership. Business record management is easily shared and managed, and we’re very pleased with the outcome.

Incentivized

Wdesk is best suited for companies with demanding SEC filings and documents, with multiple revisions due to auditor/counsel review, and where financial reporting is extremely manual. Wdesk really helps take out the potential errors out of extremely manual processes, and helps automate regular financial reporting by allowing companies to link financial information and build customized flows of their information into financial statements and other documents (such as presentations or other internal reporting).

Incentivized

• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Incentivized

• Incredible support from Workiva and always bringing news and improving the product through community feedback.
• I think the product is easy to use, has a friendly interface and we feel safe to use it.
• Quick business vision and improved decision making with the help of software with real-time reports.
• Exceptional support service, very fast and they help you with everything you need and are super helpful.

Incentivized

• Improve the TPRM functionality
• Improve the functionality and features of Risk Manager to be more complete so that it covers the whole spread from ERM to individual risk assessments.
• Improve their overall UI/UX.
• Provide a lot more ready robots for customers to use for all the basic areas. For e.g. user access udit for source repos from different vendors, etc.

Incentivized

• The automation could be better. A lot of mass updates are done manually.
• Sometimes the system has connection issues and certain functions are down.
• The customer service could be more proactive to provide regular training and sharing updates on the software.
• Customer service could be better to help process the mass updates in a timely fashion.

Incentivized

Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.

Incentivized

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

I have not had to deal with the Support Team, but overall our experience with the tool has been positive. They try to set new customers up for success from the start (I was part of the sales process, not the actual onboarding) and seemed to know that it’s a difficult transition, but worth it in the long run.

Incentivized

I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product

Incentivized

The tool is extremely rigid in its definitions. We tried to implement it for almost a year and nothing happen. One time a team member made a mistake and uploaded a wrong list risks to it was not possible to eliminate any of them we had to take the database down, erase everything and start all over. DIligent One is very manageable on that front

Incentivized

I liked Merrill Bridge and Wdesk. I'd be happy with either one, as both have a user interface that's simple for seasoned users of the Microsoft suite of products. We use Wdesk because there's a large network of Wdesk users in this community, there are lots of training resources available online and in-person, and all of the departments in the company like the program.

Incentivized

• A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.

Incentivized

• We have not quantified the ROI but we have definitely saved money and time by switching to Wdesk.
• By integrating other things we do currently outside of Wdesk, like SOX, we can reap better benefits.
• We currently use a third party tool for Form 4s etc and this too could be brought into the Wdesk fold.

Incentivized