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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score9.4 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A

    iManage Work

    Score8.1 out of 10
    N/AiManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
    Pricing
    Diligent BoardsiManage Work
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent BoardsiManage Work
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.—
    More Pricing Information
    Community Pulse
    Diligent BoardsiManage Work
    Considered Both Products
    Diligent Corporation
    Chose Diligent Boards
    Much more user friendly because board portal replicates a binder which Directors are familiar with. Also the 24/7 customer service is reliable and has never let us down!
    Incentivized
    iManage
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    67 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    68 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Best Alternatives
    Diligent BoardsiManage Work
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score10 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent BoardsiManage Work
    Likelihood to Recommend
    9.4
    (70 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    9.7
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (6 ratings)
    8.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (67 ratings)
    9.0
    (3 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent BoardsiManage Work
    Likelihood to Recommend
    Diligent Corporation
    I'm pretty sure I've given a description of this in one of my prior answers, but I would like to give a further note of my example that this is well suited for board pack production for our board meetings, specifically in relation to the PLC board meetings we hold regularly within the company function.
    Incentivized
    Read full review
    iManage
    Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
    Incentivized
    Read full review
    Pros
    Diligent Corporation
    • Customer service is great. if any of the built resources are not sufficient to resolve a challenge, reaching out to Diligent, there is always someone ready to assist till a challenge is resolved
    • Assistance is readily available at any given time
    • Diligent is progressive, always creating ways to ease how we do work
    Incentivized
    Read full review
    iManage
    • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
    • Simple and easy to use organization of files and groups.
    • Customizable for different departments or sections to divide up access and partition document system.
    • Allows collaboration with outside parties and makes sharing documents quick and easy.
    Incentivized
    Read full review
    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    iManage
    • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
    • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
    • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
    Incentivized
    Read full review
    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    iManage
    It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
    Incentivized
    Read full review
    Usability
    Diligent Corporation
    Because it is extremely user friendly and you don't have to be a technical genius to use the product
    Incentivized
    Read full review
    iManage
    To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
    Incentivized
    Read full review
    Reliability and Availability
    Diligent Corporation
    Great service!
    Read full review
    iManage
    No answers on this topic
    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    iManage
    No answers on this topic
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
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    iManage
    We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
    Incentivized
    Read full review
    Online Training
    Diligent Corporation
    The training was executed through a Deligent meber.
    Read full review
    iManage
    No answers on this topic
    Implementation Rating
    Diligent Corporation
    The training offerings are much better than they used to be 5 years ago. Kudos to that!
    Incentivized
    Read full review
    iManage
    No answers on this topic
    Alternatives Considered
    Diligent Corporation
    We have reviewed all credible products in the market as we prepare to exit our diligent relationship. Although some products were stronger than others, I would have chosen any one of them over Diligent. They are all lower cost and better.
    Incentivized
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    iManage
    I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
    Incentivized
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    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    iManage
    No answers on this topic
    Return on Investment
    Diligent Corporation
    • Diligent has improved the time spent on training new board members as the app is user-friendly and self-explanatory, especially for IT-savvy Directors.
    • The app has cut down the cost of sending notifications to directors on material added on the app, as directors automatically receive notifications as soon as material is available.
    Incentivized
    Read full review
    iManage
    • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
    • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
    • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
    Incentivized
    Read full review
    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.