Azeus Convene vs. Diligent Boards

What made us choose Convene was the unparalleled meeting experience that it offers. We wanted a seamless board meeting experience and we got that from Convene. Another aspect we found very useful as an organization is how easy it is to upload documents during board meetings. It was able to fulfill our organization requirements and board members are very pleased with their experience with Convene.

Incentivized

Diligent is pricey, so it is suitable for large-size organizations with sufficient funding. Universities and colleges would be good clients. Diligent is not suitable for small organizations or not-for-profit organizations due to the pricing. There are other options to distribute and share documents, such as Google format, so I think pricing is the key to expand the market for Diligent.

Incentivized

• Document signing / Sharing
• Live presentations (Especially helpful to remote participants)
• Collaboration tools (comments, polls, workflows etc)
• Security

Incentivized

• Customer service is great. if any of the built resources are not sufficient to resolve a challenge, reaching out to Diligent, there is always someone ready to assist till a challenge is resolved
• Assistance is readily available at any given time
• Diligent is progressive, always creating ways to ease how we do work

Incentivized

• Convene uses a feature called Convene Connect that was recently rolled out to integrate with external video apps in order to hold calls.

Incentivized

• I am using one click, it would be nice to see what board members see
• I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
• Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.

Incentivized

We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.

Incentivized

It is very easy to use

Incentivized

Great service!

Quick service, specially on loading.

The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.

Incentivized

The training was executed through a Deligent meber.

I think our Diligent Boards implementation went well

Incentivized

As our Board only had confidence in pen-and-paper prior to this implementation, the benefits are obvious (higher security, better collaboration, remote enablement)

Incentivized

Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.

Incentivized

It is really worth it.

• Our non-affiliated recommendation of Convene has saved our clients a lot of dollars and resources. You have no idea how much it means for nonprofits, charities, and value-conscious companies and organizations to have a solution as good, yet as reachable, as Convene.

• Diligent has improved the time spent on training new board members as the app is user-friendly and self-explanatory, especially for IT-savvy Directors.
• The app has cut down the cost of sending notifications to directors on material added on the app, as directors automatically receive notifications as soon as material is available.

Incentivized