DigitalOcean vs. HostGator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DigitalOcean
Score 8.9 out of 10
N/A
DigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.
$5
Starting Price Per Month
HostGator
Score 7.4 out of 10
N/A
HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.
$2.75
per month
Pricing
DigitalOceanHostGator
Editions & Modules
1GB-16GB
$5.00
Starting Price Per Month
8GB-160GB
$60.00
Starting Price Per Month
Hatchling
$2.75
per month
Baby
$3.50
per month
Business
$5.25
per month
Offerings
Pricing Offerings
DigitalOceanHostGator
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DigitalOceanHostGator
Features
DigitalOceanHostGator
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
DigitalOcean
8.3
Ratings
3% above category average
HostGator
-
Ratings
Service-level Agreement (SLA) uptime9.20 Ratings00 Ratings
Dynamic scaling9.00 Ratings00 Ratings
Elastic load balancing7.00 Ratings00 Ratings
Pre-configured templates10.00 Ratings00 Ratings
Monitoring tools10.00 Ratings00 Ratings
Pre-defined machine images7.50 Ratings00 Ratings
Operating system support8.40 Ratings00 Ratings
Security controls9.00 Ratings00 Ratings
Automation5.00 Ratings00 Ratings
Best Alternatives
DigitalOceanHostGator
Small Businesses
DigitalOcean Droplets
DigitalOcean Droplets
Score 8.7 out of 10
SiteGround
SiteGround
Score 9.8 out of 10
Medium-sized Companies
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.5 out of 10
WP Engine
WP Engine
Score 8.9 out of 10
Enterprises
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.5 out of 10
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DigitalOceanHostGator
Likelihood to Recommend
8.2
(0 ratings)
6.9
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
7.8
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DigitalOceanHostGator
Likelihood to Recommend
DigitalOcean is a powerful tool with respect to the services and pricing that it offers. It is easier than other products and also provides servers that are inexpensive with great performance. DigitalOcean also offers additional add-ons such as additional IP addresses, scheduling of backups, etc. One of the best advantages is that it is efficient and is open source. Although, it is suited for a firm that is looking to cut down cost. Also, it is not suited for an organization where the dev/platform/DBA team is less experienced.
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HostGator is cheap and will host your website and the users of your email. However, we did run into some issues over the years. They sold us SiteLock, which is supposed to be an extra layer of security. We had it for a while, when our site was hacked. When I called HostGator they said that the SiteLock plan we had wasn't the right one to protect you, so they tried to upsell me on more SiteLock. This was very frustrating, as our site was down due to hacking and we were seen as a sales opportunity instead of clients who needed help. It turned out during this time that the basic backup that was included with HostGator was not going to work to get us back up. The problem is that it backs up once per week, and overwrites whatever was there before. So, it had backed up after the hack. After that we decided to get their premium backup plan. HostGator is good if you only need the most basic of services, unless you are willing to pay for the add-ons, and you might not even be aware of the add-ons until there's a problem.
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Pros
  • Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
  • Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
  • Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.
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  • HostGator is a very reputable company. So you know that your website is in good hands.
  • They have one of the most affordable cPanel cloud hosting services that you can find.
  • The speed of HostGator's hosting is pretty fast. And little to no downtime.
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Cons
  • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
  • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
  • There are no regions available on South America.
  • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
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  • Tech support is responsive and helpful, but not without a special pin code. Since we need tech support infrequently when I do, I can never find that pin. It would be nice to have a quick client verification system.
  • Publishing updated pages are quick but could be faster by eliminating a couple of extraneous click.
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Likelihood to Renew
I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
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Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
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Usability
With DigitalOcean it is very easy to start up a server/droplet. They have several templates and server images to select from, and they have good instructions on how to get a server set up and started. The monitoring tools in the dashboard look good and are easy to understand.
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No answers on this topic
Reliability and Availability
Have not found a single second of down time myself. Superior availability.
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No answers on this topic
Performance
Very quick response and high performance, you have to fine tune configurations on your machines though.
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No answers on this topic
Support Rating
They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
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While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
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Alternatives Considered
I chose DigitalOcean over Oracle Cloud because it's simpler, more cost-effective, and quicker to deploy. DigitalOcean’s intuitive interface allows me to manage servers easily, while Oracle Cloud is more complex and suited for larger enterprises. Also, DigitalOcean’s transparent pricing helps control costs, unlike Oracle’s more intricate and complex pricing model.
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This is for web design purposes. In versatility, not as good as WordPress, but pretty close to Squarespace and Wix. In ease of use, much easier than WordPress, about the same as Squarespace and Wix. In the choice of design templates, as good as all three. The current client chose HostGator after we poured through hosting, email, and web design comparisons. She wanted all these services through the least number of vendors, and the price was right.
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Scalability
Great scalability, you can start with small plans and move up to premium features at a very good price.
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No answers on this topic
Return on Investment
  • DigitalOcean has very competitive egress pricing, which has been positive for reducing our costs when running services with a large amounts of data transfer
  • DigitalOcean templates have helped us quickly launch services that would otherwise require a lot of configuration (saving time)
  • We haven't had much in the way of negative ROI impacts using DigitalOcean as we don't use it extensively for our core product, but based on personal project experience it can require more engineering time to get up and running with than some other infrastructure services like Heroku. This has been one of the greatest barriers in pushing its adoption in our organization.
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  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
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ScreenShots