DigitalOcean vs. Gavagai

DigitalOcean is a powerful tool with respect to the services and pricing that it offers. It is easier than other products and also provides servers that are inexpensive with great performance. DigitalOcean also offers additional add-ons such as additional IP addresses, scheduling of backups, etc. One of the best advantages is that it is efficient and is open source. Although, it is suited for a firm that is looking to cut down cost. Also, it is not suited for an organization where the dev/platform/DBA team is less experienced.

Incentivized

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

Incentivized

• Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
• Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
• Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.

Incentivized

• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

Incentivized

• Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
• While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
• There are no regions available on South America.
• They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.

Incentivized

• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

Incentivized

I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!

Incentivized

With DigitalOcean it is very easy to start up a server/droplet. They have several templates and server images to select from, and they have good instructions on how to get a server set up and started. The monitoring tools in the dashboard look good and are easy to understand.

Incentivized

Have not found a single second of down time myself. Superior availability.

Incentivized

Very quick response and high performance, you have to fine tune configurations on your machines though.

Incentivized

They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.

Incentivized

I chose DigitalOcean over Oracle Cloud because it's simpler, more cost-effective, and quicker to deploy. DigitalOcean’s intuitive interface allows me to manage servers easily, while Oracle Cloud is more complex and suited for larger enterprises. Also, DigitalOcean’s transparent pricing helps control costs, unlike Oracle’s more intricate and complex pricing model.

Incentivized

I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

Incentivized

Great scalability, you can start with small plans and move up to premium features at a very good price.

Incentivized

• DigitalOcean has very competitive egress pricing, which has been positive for reducing our costs when running services with a large amounts of data transfer
• DigitalOcean templates have helped us quickly launch services that would otherwise require a lot of configuration (saving time)
• We haven't had much in the way of negative ROI impacts using DigitalOcean as we don't use it extensively for our core product, but based on personal project experience it can require more engineering time to get up and running with than some other infrastructure services like Heroku. This has been one of the greatest barriers in pushing its adoption in our organization.

Incentivized

• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

Incentivized