Digital.ai Agility vs. IBM Targetprocess

Digital.ai Agility is an ideal tool for anyone who is looking to track the work of a software development team following agile processes. It easily supports multiple teams with multiple backlogs, but also allows aggregation and rollup across those teams for larger analysis and planning.

Incentivized

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

• Automated saving of changes, no records can be lost because all items are saved in real-time.
• The watch function, optional but beneficial when managing multiple teams or projects.

Incentivized

• Basic flexibility out of the box is a big advantage for a small company without resources to customize, as is needed for some of the larger competitors.
• The support is second to none. They've even written custom TP queries to get me what I want.
• They have managed to cover all the basics of product development in one product, in particular, the inclusion of customer support (although limited) is a big selling point for a small company.

Incentivized

• Saving of changes is inconsistent. Sometimes the changes appear to save automatically and other times the user needs to click the "Apply" button. Until the user is familiar with when this needs to happen, work can easily be lost.
• This may be a setup configuration issue, but it would be good to be able to set the default team when creating stories. Too often stories are created and the user forgets to enter the team and they need to search the entire database for the story that was just created.

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

We considered rally & AgileCraft since they also provides good support to SAFe framework. Though I personally found Rally better equipped but Rally was rejected due to its higher cost. AgileCraft & Version One provides many common features i.e Team Rooms, Planning Rooms, Capabilities Kanban, Road mapping but Version One support for collaboration tools & its seamless integration with GitHub played key role in going with Version One.

Incentivized

Targetprocess was all around the better tool. They do not nickel-and-dime you and you don't have to deal with multiple products that do, or do not, integrate well together. Below are some of Targetprocess' biggest strengths:

• Highly customizable; can fit the needs of almost any team
• Robust reporting tool
• Easy to use and administer
• Provides all the functionality an agile org would be looking for
• Support team and user guide are phenomenal.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• At first, it was difficult for the teams as we were learning Agile and VersionOne. But VersionOne provided us with great training and support. As such the teams were able to quickly adopt and embrace Agile.
• Our teams are now more efficient.
• Our time to market has decreased significantly.

Incentivized

• TargetProcess is my all-time favorite project management software that enables me to work collaboratively and also enthusiastically with my colleagues.
• Before its invention, emails were difficult to handle in the past but now to make connections better I only trust this application because it’s a good intuitive to work in the form of group.
• It provides me a quite useful view that facilitates my working in a way that I can create a customized view of all my ongoing projects.

Incentivized