Digital.ai Agility vs. FogBugz

Digital.ai Agility is an ideal tool for anyone who is looking to track the work of a software development team following agile processes. It easily supports multiple teams with multiple backlogs, but also allows aggregation and rollup across those teams for larger analysis and planning.

Incentivized

Fogbugz is great for case-and-task based businesses. If your business has hundreds of weekly anticipated tasks that exist, such as processes to get files converted, Fogbugz can manage these processes very well. For our team, we knew each week that we would have about 500 tasks or orders to get processed. Fogbugz helped us break down these projects, get them assigned evenly throughout the team, and easily see who is working on what task. FogBugz is also good for tracking unanticipated tasks like bugs, making notes, flowcharts, and categorizing if the problem is a bug, feature request, etc. For us, it was just the best at nailing down those anticipated tasks.

Incentivized

• Automated saving of changes, no records can be lost because all items are saved in real-time.
• The watch function, optional but beneficial when managing multiple teams or projects.

Incentivized

• Good for documenting
• Good for attaching things

Incentivized

• Saving of changes is inconsistent. Sometimes the changes appear to save automatically and other times the user needs to click the "Apply" button. Until the user is familiar with when this needs to happen, work can easily be lost.
• This may be a setup configuration issue, but it would be good to be able to set the default team when creating stories. Too often stories are created and the user forgets to enter the team and they need to search the entire database for the story that was just created.

Incentivized

• Workflow capability is very limited to the original implementation, could use a refresh and extension of the capabilities
• UI/UX needs improvement. This was in the works prior to purchase by DevFactory, and has taken a back seat to backend improvements that rightfully needed to be fixed first.
• Pricing model doesn't fit our usage very well, so we're paying for full-featured users for everyone even though the majority of Users only need to submit Cases and modify the Wikis, and our small percentage of Users are in Dev and need all features.

Incentivized

VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.

Incentivized

We considered rally & AgileCraft since they also provides good support to SAFe framework. Though I personally found Rally better equipped but Rally was rejected due to its higher cost. AgileCraft & Version One provides many common features i.e Team Rooms, Planning Rooms, Capabilities Kanban, Road mapping but Version One support for collaboration tools & its seamless integration with GitHub played key role in going with Version One.

Incentivized

FogBugz is made for the Developers who actually use it every day, while JIRA is made for the C-Suite who oversees them but has little idea of the finer points of daily dev tasks. In reality, most don't fit into the mold of JIRA tickets, and the summarized information that C-Suite is reviewing is incomplete or skewed. There is also an outstanding issue since 2004 that JIRA refuses to implement despite wide user support, the merging of tickets. You can see the open ticket with the JIRA team here: https://jira.atlassian.com/browse/JRACLOUD-3592

Incentivized

• At first, it was difficult for the teams as we were learning Agile and VersionOne. But VersionOne provided us with great training and support. As such the teams were able to quickly adopt and embrace Agile.
• Our teams are now more efficient.
• Our time to market has decreased significantly.

Incentivized

• Less downtime of jobs. It is each person's responsibility to check their list to see if they have any pending work.
• When people are out sick or busy, a supervisor can easily shift work from one person to another who many have time to cover work.
• Management has a quick view into seeing what is happening with a job and can use it as a tool to request addiional resources as needed.